 Apple Technician Guide MacBook Pro (15-inch, Mid ... - tim.id.au

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2010-08-05 Keycap Replacement Service packages of 78 replacement keycaps are now available in the U.S. and Canada (U.S. version keyboard only) for designated MacBook and MacBook Pro computers. The packages allow you to replace individual keycaps rather than the entire top case. There are four different keycap packages, based on the color of the key and the type of keyboard (version D and S). Part number Key color Keyboard 922-9277 Black Version D 922-9279 Black Version S 922-9278 White Version D 922-9280 White Version S For step-by-step instructions, refer to the relevant support article: “MacBook/MacBook Pro: Black Keycap Replacement” (HT4002) or “MacBook: White Keycap Replacement” (HT4003). For an overview of the differences among keycap procedures, refer to “MacBook/MacBook Pro: Keycap Replacement Matrix” (HT4001). Required Tools Caution: To prevent scratches or other cosmetic damage to the computer housing, use a soft cloth as a protective layer when removing and installing the external screws. The following tools are required to service the computer: • Clean, soft, lint-free cloth • ESD wrist strap and mat • Magnetic Phillips #00 screwdriver • Magnetic Phillips #000 screwdriver (preferably with a long handle) • Torx T6 screwdriver • Large tri-lobe screwdriver, for battery removal (Apple part number 922-8991) • Black stick (Apple probe tool, part number 922-5065) or other nonconductive nylon or plastic flatblade tool • Thermal grease (Apple thermal compound syringe) • Alcohol wipes • Foam wedge fixture for display assembly removal (part number 922-8779) • Kapton tape • Tweezers, ESD safe, extra fine points, for flat cable replacement Refer to Knowledge Base article “Hand Tools for Desktop and Portable Repairs--AP/CA/EU/JP/ LA/US” to purchase tools: http://docs.info.apple.com/article.html?artnum=500200 In addition, the following software programs are required for troubleshooting: • Apple Service Diagnostic (ASD), version 3S136 • Apple Hardware Test, version 3A186 MacBook Pro (15-inch, Mid 2010) Basics — Overview 14
2010-08-05 Serial Number Location System Serial Number on Bottom Case Turn over the computer to see the system serial number etched on the bottom case. Bar Code Serial Numbers on Memory Bracket Additional bar code serial numbers are available inside the bottom case on the bracket that holds the memory DIMMs. The first number (13 alphanumeric characters) is for the logic board; the second number (11 alphanumeric characters) is the system serial number for the computer. MacBook Pro (15-inch, Mid 2010) Basics — Serial Number Location 15
Page 1 and 2: apple Apple Technician Guide MacBoo
Page 3 and 4: MacBook Pro (15-inch, Mid 2010) Con
Page 5 and 6: Built-in Trackpad Does Not Work 90
Page 7 and 8: Views Exploded Views 196 Main Assem
Page 9 and 10: 2008-10-19 Manual Updates Update 11
Page 11 and 12: apple Apple Technician Guide Basics
Page 13: 2010-08-05 Battery Precaution and T
Page 17 and 18: apple Apple Technician Guide Troubl
Page 19 and 20: 2010-08-05 Hardware vs. Software Fo
Page 21 and 22: 2010-08-05 Block Diagram Refer to t
Page 23 and 24: 2010-08-05 Resetting the Parameter
Page 25 and 26: 2010-08-05 Symptom Charts Follow th
Page 27 and 28: 2010-08-05 7. Inspect MagSafe port
Page 29 and 30: 2010-08-05 4. Hold the Alt (Option)
Page 31 and 32: 2010-08-05 User-related shutdowns A
Page 33 and 34: 2010-08-05 2. Booting from known-go
Page 35 and 36: 2010-08-05 No Video/Bad Video Unlik
Page 37 and 38: 2010-08-05 9. Check for No Backligh
Page 39 and 40: 2010-08-05 5. Verify if battery sta
Page 41 and 42: 2010-08-05 Kernel Panic/System Cras
Page 43 and 44: 2010-08-05 6. Disconnect display as
Page 45 and 46: 2010-08-05 Power Adapter Issue Unli
Page 47 and 48: 2010-08-05 3. Disconnect any periph
Page 49 and 50: 2010-08-05 Battery Leaking or Swoll
Page 51 and 52: 2010-08-05 3. Verify if IP address
Page 53 and 54: 2010-08-05 Deep Dive Check Result A
Page 55 and 56: 2010-08-05 No/Poor Wireless Signal
Page 57 and 58: 2010-08-05 Bluetooth Wireless Input
Page 59 and 60: 2010-08-05 AirPort Card: Kernel Pan
Page 61 and 62: 2010-08-05 2. Turn off Bluetooth. R
Page 63 and 64: 2010-08-05 5. Verify if Bluetooth a
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2010-08-05 Deep Dive: Incorrect/Mis
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2010-08-05 Deep Dive: Vertical/Hori
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2010-08-05 Defective Camera / Built
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2010-08-05 6. Substitute with a kno
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2010-08-05 Noise / Unstable Flicker
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2010-08-05 Mass Storage Hard Drive
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2010-08-05 Deep Dive Check Result A
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2010-08-05 5. After installing new
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2010-08-05 7. Verify if optical med
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2010-08-05 7. Disc spin should ceas
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2010-08-05 Input/Output Devices USB
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2010-08-05 4. Reseat cable and chec
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2010-08-05 7. Verify if a known-goo
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2010-08-05 Built-in Keyboard Is Not
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2010-08-05 5. Verify if the trackpa
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2010-08-05 2. Play some music and p
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2010-08-05 Audio: Microphone Unlike
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2010-08-05 Mechanical Issues: Therm
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2010-08-05 System Runs Hot Unlikely
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apple Apple Technician Guide Take A
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Horizontal Install • Pull connect
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Battery Precaution This computer co
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First Steps Warning: • Shut down
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2 Remove 10 screws: • 3 (14 mm) 9
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First Steps Remove: • Bottom case
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3 Using a black stick, pry cable fr
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3 Use pull tab to tilt hard drive o
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Replacement 1 Touch a metal surface
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2010-08-05 Reinstalling Software Th
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Removal 1 Caution: The cable is fra
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Memory Information Memory cards mus
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2 Remove 2 screws: • 1 (8.1 mm) 9
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6 If you are removing card holder f
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First Steps Do the following: • R
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Replacement Note: Be sure grounding
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Removal 1 Remove 6.5 mm (922-8645)
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4 Open the display to 90 degrees, a
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Removal 1 Cover display face with c
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3 Position clutch cover onto end wi
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Removal 1 Using black stick, discon
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Reassembly Note: Inspect the top an
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Removal 1 Use a black stick to disc
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Removal 1 Use a black stick to pry
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Removal Caution: The LVDS cable/ lo
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6 Remove 7 (3.0 mm) 922-9108 Torx T
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Replacement Important: New heatsink
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Removal 1 Carefully peel up trackpa
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Replacement 1 Route flex cable thro
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6 Turn top case over. Tighten screw
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Removal 1 Carefully peel back tape
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Removal Use black stick to pry micr
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Removal 1 Remove 2 (7.5 mm) 922-904
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Removal 1 Place tape over battery b
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Removal 1 Remove 2 screws: • 1 (9
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Removal With the first steps comple
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apple Apple Technician Guide Views
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2010-08-05 Main Assembly 2 Bottom C
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2010-08-05 External Views Front Vie
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Bottom Case 3 (14 mm) 922-8985 7 (3
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AirPort/Bluetooth Card Holder 1 (8.
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Display Assembly 6 (5.3 mm) 922-864
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Heatsink 6 (8 mm) 922-9328 Torx T6
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Battery Indicator Light Board 3 (1.
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2008-08-27 922-9094 Phillips #00 Ri
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 Apple Technician Guide MacBook Pro (15-inch, Mid ... - tim.id.au

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