 Apple Technician Guide MacBook Pro (15-inch, Mid ... - tim.id.au

2010-08-05
5. Verify if the trackpad
connector on the logic board is
damaged.
6. Replace with known-good
trackpad and verify if it works.
Apple Remote Inoperable
Unlikely cause: LCD, hard drive, optical drive
Quick Check
Symptom Quick Check
Apple Remote Inoperable
• Remote is not recognized.
Deep Dive
Yes Replace logic board. M24
No Go to step 6.
Yes Replace user defective
trackpad.
K02
No Replace logic board. M16
1. The computer is on and awake.
2. Check with known-good remote on user’s
computer and the user’s remote on known-good
computer
3. Remote is used within 30 feet of the computer
and unobstructed line-of-sight to the IR window.
4. Clean the IR window.
5. Open System Preferences: Security pane. Verify if
“Disable remote control infrared receiver” is not
checked.
6. In Security pane, if “Unpair” button is active, press
it and pair the Apple Remote. See “Pairing your
Apple Remote with your computer” (Knowledge
Base HT1619).
Check Result Action Code
1. Open Photo Booth or iChat’s
Video Preview window. Point
Apple Remote at the built-in
iSight camera, press any button
on the remote, and verify if
(as seen through the camera)
there is a faint blinking light on
the remote.
Yes Apple Remote is working. Go
to step 2.
No Replace the remote’s battery.
Go to step 2.
MacBook Pro (15-inch, Mid 2010) Symptom Charts — Input/Output Devices 95