EMERGENCY PROCEDURES MANUAL - Department of Health
EMERGENCY PROCEDURES MANUAL - Department of Health
EMERGENCY PROCEDURES MANUAL - Department of Health
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CODE PURPLE<br />
BY TELEPHONE<br />
RECIPIENT OF CALL<br />
• DO NOT INTERRUPT - Do not hang up at end <strong>of</strong> call.<br />
• Let caller finish message.<br />
• Keep your response to one or two words only.<br />
• Record all information immediately it is said on paper.<br />
• Try to pass message to co-worker without alerting caller or causing panic.<br />
• Try to keep caller in conversation. Be sympathetic and ask for repeats <strong>of</strong> the<br />
conversation.<br />
• Stress that there will not be time to evacuate all patients from the area.<br />
• Stress innocent victims present.<br />
KEY QUESTIONS<br />
• Report call immediately to Area Warden or if not available to SWITCHBOARD:<br />
Call Switchboard using fixed phone on<br />
2444 and advise:<br />
• Type <strong>of</strong> emergency (CODE<br />
PURPLE)<br />
• Exact location<br />
• Refer Bomb Threat Check List - Last page this section <strong>of</strong> the manual and in<br />
Emergency Action Card Holder.<br />
• Complete Bomb Threat Check List immediately and prior to speaking to other<br />
staff.<br />
• Take careful note <strong>of</strong> the time.<br />
• Report in person to Emergency Co-ordination Centre after notifying an Area<br />
Warden <strong>of</strong> your movements. (Police will need to interview you promptly).<br />
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