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EMERGENCY PROCEDURES MANUAL - Department of Health

EMERGENCY PROCEDURES MANUAL - Department of Health

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CODE GREY<br />

PERSON INITIATING RESPONSE<br />

Call Switchboard on 2444 and advise:<br />

• Type <strong>of</strong> emergency (CODE<br />

GREY)<br />

• Exact location<br />

Until the response team is assembled, staff initiating the alert should:<br />

• try to defuse the situation through recommended interpersonal strategies;<br />

• move patients and staff at risk <strong>of</strong> injury away from the area;<br />

• move dangerous objects;<br />

• stay calm and communicate quietly<br />

• ensure other patients or visitors do not become involved.<br />

Exceptional Circumstances:<br />

If there is a definite risk to life, or <strong>of</strong> serious injury occurring, only then, in order<br />

to discharge duty <strong>of</strong> care, should staff attempt immediate physical intervention<br />

prior to the arrival <strong>of</strong> the full Code Grey Emergency Response Team.<br />

27/09/00 Page 4 <strong>of</strong> 12

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