EMERGENCY PROCEDURES MANUAL - Department of Health

Respond Yellow
ENGINEERING STAFF
AFTER NOTIFICATION OF LIFT BREAKDOWN:
Proceed directly to the affected lift.
Ascertain what steps are necessary to rectify problem and check if anyone is trapped.
If fault cannot be rectified:
Contact the lift service company and arrange for immediate attention (state the
urgency of problem, i.e. person(s) trapped or not).
If persons are trapped:
Contact the Emergency Co-ordinator (via Switch ext 2444)
Liaise nursing/medical staff to ensure patient needs are addressed.
Ensure that the Manager F.E.M. and Risk Management have been informed.
MANAGER F.E.M.
AFTER NOTIFICATION OF LIFT BREAKDOWN
Ensure all relevant actions are being taken to quickly rectify problem.
Document all problems encountered.
Immediately arrange for the nominated nursing staff member to contact the trapped
person(s) in the affected lift.
Ascertain if persons in lift are in distress.
Inform occupants what positive steps are being taken.
Reassure occupants.
Arrange for medical assistance if necessary.
Liaise and co-ordinate with the Emergency Engineering staff.
The incident should be recorded and the incident/hazard/near miss report submitted
to Risk Management.
June 2001 Page 20 of 22