EMERGENCY PROCEDURES MANUAL - Department of Health

CODE GREY
EMERGENCY RESPONSE CO-ORDINATOR
Mental Health Services and Emergency Department (24 hours per
day, seven days per week.)
• Nurse in Charge or nominated delegate of that department at the time
of the response acts as Code Grey Emergency Response Co-ordinator
( 24 hours per day, seven days per week).
• Assistance may be sought from the Hospital Emergency Co-ordinator
on request.
Inpatient Ward Areas
• Nurse Unit Manager (NUM ) of the area involved in the incident acts
as Code Grey Emergency Response Co-ordinator during the hours
7:30 am to 5:30 pm Monday - Friday.
• The Hospital Emergency Co-ordinator will attend Code Grey
incidents but, if the NUM is available and does not require support,
may leave.
All other areas and times
• Rostered Hospital Emergency Co-ordinator/Hospital After Hours Coordinator.
The Co-ordinator will:
• Attend location and assess the situation in consultation with Department Staff
and other members of the Emergency Response Team.
• Attempt to defuse the violent outcomes by appropriate use of interpersonal
skills.
• Coordinate activities of the Violence Management Team and clear the area of
unnecessary staff.
• Liaise with the Emergency Response Medical Officer in developing a plan to
control the situation.
• Ensure that appropriate Unit Medical Officer has been alerted
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