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EMERGENCY PROCEDURES MANUAL - Department of Health

EMERGENCY PROCEDURES MANUAL - Department of Health

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CODE GREY<br />

STAFF IN THE AREA OF THE INCIDENT<br />

• Support staff subjected to violence.<br />

• Ensure switchboard has been notified <strong>of</strong> Code Grey.<br />

• Assist in attempts to defuse violent situation by appropriate use <strong>of</strong> interpersonal<br />

skills.<br />

• Organise the “making safe” <strong>of</strong> area for other patients and staff.<br />

• Have patient’s unit record and treatment sheet in readiness for Response Team<br />

Co-ordinator and/or Designated Medical Officer. If the unit record is not in the<br />

department, provide all available information and arrange for urgent delivery <strong>of</strong><br />

the unit record.<br />

• To follow any instructions given by the Code Grey Response Co-ordinator.<br />

• If not otherwise required, continue with normal duties.<br />

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