(RFP) - Terminal Operator Services for the Statewide Fingerprint ...

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RFP APPENDIX B, STATEMENT OF WORK (SOW) [CONTRACT ATTACHMENT A, SOW] STATEWIDE FINGERPRINT IMAGING SYSTEM (SFIS) TERMINAL OPERATOR SERVICE STATEMENT OF WORK TABLE OF CONTENTS SECTION PAGE PREAMBLE ................................................................................................................ 119 1.0 Scope of Work .................................................................................................. 120 2.0 Specific Tasks, Work Requirements, and Work Hours/Holidays ........ ..............120 3.0 Quality Control ....... ............................................................................................123 4.0 Turnover Rate ....................................................................................................125 COUNTY 5.0 COUNTY RESPONSIBILITIES 5.1 Training .................................................................................................... 126 6.0 COUNTY FURNISHED ITEMS 6.1 Space, Furniture and Equipment ............................................................. 127 6.2 Maintenance, Repair, Replacement of County Provided Items.... ..............128 6.3 Parking ...................................................................................................... 128 6.4 Materials .................................................................................................... 128 6.5 Building Entry Key Cards ........................................................................... 128 CONTRACTOR 7.0 CONTRACOR FURNISHED ITEMS 7.1 Personnel .................................................................................................. 128 7.2 Training ..................................................................................................... 129 8.0 COUNTY/NEW VENDOR ASSUMPTION OF SERVICES ............................... 130 9.0 WORK SCHEDULES ....................................................................................... 130 10.0 MONTHLY MANAGEMENT REPORT (MMR) ................................................. 130 116
RFP APPENDIX B, STATEMENT OF WORK (SOW) [CONTRACT ATTACHMENT A, SOW] STATEWIDE FINGERPRINT IMAGING SYSTEM (SFIS) TERMINAL OPERATOR SERVICE PREAMBLE STATEMENT OF WORK (SOW) The County of Los Angeles seeks to collaborate with its community partners to enhance the capacity of the health and human services system to improve the lives of children and families. These efforts require, as a fundamental expectation, that the County’s contracting partners share the County and community’s commitment to provide health and human services that support achievement of the County’s Strategic Plan Mission, Values, Goals and performance outcomes. The County’s vision is to improve the quality of life in the County by providing responsive, efficient and high quality public services that promote the self-sufficiency, well-being and prosperity of individuals, families, business and communities. This philosophy of teamwork and collaboration is anchored in the County’s shared values of: 1) Accountability; 2) A Can-Do-Attitude; 3) Compassion; 4) Customer Orientation; 5) Integrity; 6) Leadership; 7) Professionalism; 8) Respect for Diversity; and 9) Responsiveness. These shared values are encompassed in the County Strategic Plan’s three Goals: 1) Operational Effectiveness; 2) Fiscal Sustainability; and 3) Integrated Services Delivery. Improving the well-being of children and families requires coordination, collaboration and integration of services across functional and jurisdictional boundaries, by and between County departments/agencies and community and contracting partners. 117
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DEPARTMENT OF PUBLIC SOCIAL SERVICE
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REQUEST FOR PROPOSALS STATEWIDE FIN
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RFP, APPENDIX C [CONTRACT, ATTACHME
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RFP, APPENDIX C [CONTRACT, ATTACHME
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EXHIBITS APPENDIX D REQUIRED FORMS
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APPENDIX D REQUIRED FORMS RFP Appen
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APPENDIX D REQUIRED FORMS STATEWIDE
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STATEWIDE FINGERPRINT IMAGING SYSTE
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RFP Appendix D, Exhibit 7-A Use thi
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RFP Appendix D, Exhibit 8 STATEWIDE
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RFP Appendix D, Exhibit 10 STATEWID
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RFP Appendix D, Exhibit 12 STATEWID
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RFP Appendix D, Exhibit 14 Medical
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RFP Appendix D, Exhibit 16 COUNTY O
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RFP Appendix D, Exhibit 18 Page 1 o
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RFP Appendix D, Exhibit 20 TRANSITI
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APPENDIX E TRANSMITTAL FORM TO REQU
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APPENDIX G - 1 NOTICE OF INTENT TO
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APPENDIX H Vendor Name: Solicitatio
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APPENDIX J LISTING OF CONTRACTORS D
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APPENDIX K Page 2 of 5 Title 2 ADMI
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Title 2 ADMINISTRATION DETERMINATIO
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209 APPENDIX L
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APPENDIX N Page 1 of 2 BACKGROUND A
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APPENDIX O Page 1 of 3 Title 2 ADMI
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