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RFP, APPENDIX C [CONTRACT, ATTACHMENT R, STATEMENT OF WORK EXHIBITS] RFP Appendix C, SOW Exhibit B-22 168
RFP, APPENDIX C [CONTRACT, ATTACHMENT S, STATEMENT OF WORK EXHIBITS] RFP Appendix C, SOW Exhibit B-23 CIVIL RIGHTS COMPLAINT FLOWCHART CONTRACTOR PROCESS Contractor employee receives a complaint of discrimination (written or verbal). CCM/CRL receives a complaint of discrimination (written or verbal). Contractor employee immediately provides a PA 607 (in the participant’s designated/preferred language) and if requested, assists the participant in completing a PA 607. Contractor employee forwards the PA 607 to the Contractor Contract Manager (CCM)/Civil Rights Liaison (CRL). CCM/CRL immediately provides a PA 607 (in the participant’s designated/preferred language) and if requested, assists the CCM/CRL logs the complaint on the Contractor’s Civil Rights Complaint Log. Within two (2) business days, CCM/CRL forwards the PA 607 to the County Contract Administrator (CCA) and maintains a copy. The CCA immediately forwards the PA 607 to DPSS’ Civil Rights & Customer Relations Section (CRCR)and maintains a copy. Within 60 calendar days following the receipt of the complaint by CRCR, an investigation is conducted and a report of findings is forwarded to the State, complainant, CCA and the CCM/CRL. 169
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DEPARTMENT OF PUBLIC SOCIAL SERVICE
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REQUEST FOR PROPOSALS STATEWIDE FIN
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RFP APPENDIX A, SAMPLE CONTRACT STA
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RFP APPENDIX B, STATEMENT OF WORK (
Page 117 and 118: RFP APPENDIX B, STATEMENT OF WORK (
Page 129 and 130: RFP, APPENDIX C [CONTRACT, ATTACHME
Page 135 and 136: SOW Exhibit B-2 RFP, APPENDIX C [CO
Page 137 and 138: RFP Appendix C, RFP, APPENDIX C SOW
Page 139 and 140: RFP Appendix C, RFP, APPENDIX C SOW
Page 167: RFP, APPENDIX C [CONTRACT, ATTACHME
Page 171 and 172: EXHIBITS APPENDIX D REQUIRED FORMS
Page 173 and 174: APPENDIX D REQUIRED FORMS RFP Appen
Page 175 and 176: APPENDIX D REQUIRED FORMS STATEWIDE
Page 177 and 178: STATEWIDE FINGERPRINT IMAGING SYSTE
Page 179 and 180: RFP Appendix D, Exhibit 7-A Use thi
Page 181 and 182: RFP Appendix D, Exhibit 8 STATEWIDE
Page 183 and 184: RFP Appendix D, Exhibit 10 STATEWID
Page 185 and 186: RFP Appendix D, Exhibit 12 STATEWID
Page 187 and 188: RFP Appendix D, Exhibit 14 Medical
Page 189 and 190: RFP Appendix D, Exhibit 16 COUNTY O
Page 191 and 192: RFP Appendix D, Exhibit 18 Page 1 o
Page 193 and 194: RFP Appendix D, Exhibit 18 Page 3 o
Page 195 and 196: RFP Appendix D, Exhibit 20 TRANSITI
Page 197 and 198: APPENDIX E TRANSMITTAL FORM TO REQU
Page 199 and 200: APPENDIX G - 1 NOTICE OF INTENT TO
Page 201 and 202: APPENDIX H Vendor Name: Solicitatio
Page 203 and 204: APPENDIX J LISTING OF CONTRACTORS D
Page 205 and 206: APPENDIX K Page 2 of 5 Title 2 ADMI
Page 207 and 208: Title 2 ADMINISTRATION DETERMINATIO
Page 209 and 210: 209 APPENDIX L
Page 211 and 212: APPENDIX N Page 1 of 2 BACKGROUND A
Page 213 and 214: APPENDIX O Page 1 of 3 Title 2 ADMI
Page 215: APPENDIX O Page 3 of 3 Title 2 ADMI
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