(RFP) - Terminal Operator Services for the Statewide Fingerprint ...

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RFP APPENDIX B, STATEMENT OF WORK (SOW) [CONTRACT ATTACHMENT A, SOW] STATEWIDE FINGERPRINT IMAGING SYSTEM (SFIS) TERMINAL OPERATOR SERVICE Month Need ANNUAL TURNOVER RATE This Month Previous Months Total to Date (c+d) (e) Rate (e/b) (b) (c) (d) (f) JAN 50 1 0 1 2.00% FEB 50 1 1 2 4.00% MARCH 50 2 2 4 8.00% APRIL 50 0 4 4 8.00% MAY 50 0 4 4 8.00% JUNE 50 1 4 5 10.00% JULY 50 0 5 5 10.00% AUG 50 0 5 5 10.00% SEPT 50 0 5 5 10.00% OCT 50 1 5 6 12.00% NOV 50 0 6 6 12.00% DEC 50 0 6 6 12.00% Excluded from the number of staff who leave the long-term Contracted work force is Contractor staff who are: 1. Hired by County; 2. Rejected by County and/or Contractor within ten (10) work days of assignment; and 3. Reduction in number of operators required due to budget cuts and discontinuance of functions, which is memorialized in an amendment to this Contract. 5.0 COUNTY RESPONSIBILITIES The County will administer the Contract according to the Contract, Statement of Work and all Attachments and Exhibits specific duties of County staff will include: A) Monitoring the Contractor’s performance in the daily operation of this Contract. B) Providing direction to the Contractor in areas relating to policy, information, and procedural requirements. C) Preparing amendments, as needed, in accordance with the Contract, Subsection 8.1, Amendments. 5.1 TRAINING 5.1.1 SFIS Training Terminal operators shall attend one (1) day of unpaid SFIS training prior to reporting to their work location. A reasonable amount (as 124
RFP APPENDIX B, STATEMENT OF WORK (SOW) [CONTRACT ATTACHMENT A, SOW] STATEWIDE FINGERPRINT IMAGING SYSTEM (SFIS) TERMINAL OPERATOR SERVICE determined by County) of ongoing training will be furnished for backup/replacement staff. SFIS training will be provided by the State SFIS contractor and is designed specifically for terminal operators. 5.1.1.1 The SFIS terminal operators will not be trained in fingerprint capture and analysis to the degree normally found in law enforcement, (i.e., fingerprint classification or recognition); however, at the conclusion of training, the terminal operators will: a) Understand what SFIS is and how it interfaces with current County procedures;. b) Be able to successfully photo image and capture or exempt participant’s fingerprints; c) Be familiar with SFIS equipment and how it operates; d) Understand the role of the SFIS vendor's Help Desk;. e) Be able to successfully perform all terminal operator functions required to fulfill or meet the requirements of this Contract; and. f) Know district office procedures as they relate to SFIS. 5.1.2 Cultural Awareness/Sensitivity County will provide Cultural Awareness and Sensitivity Training, and materials to selected Contractor staff (Train–the-Trainer). Trained Contractor staff shall then instruct terminal operators, who did not attend, on cultural awareness and sensitivity. 5.1.3 CIVIL RIGHTS County will provide Civil Rights training materials for Contractor staff as often as appropriate. Terminal operators shall be paid for eight (8) hours by Contractor to attend the one (1) day Training, at least once every two (2) years. 6.0 COUNTY FURNISHED ITEMS 6.1 Space Furniture and Equipment 125
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DEPARTMENT OF PUBLIC SOCIAL SERVICE
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REQUEST FOR PROPOSALS STATEWIDE FIN
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APPENDIX D REQUIRED FORMS STATEWIDE
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STATEWIDE FINGERPRINT IMAGING SYSTE
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RFP Appendix D, Exhibit 7-A Use thi
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RFP Appendix D, Exhibit 8 STATEWIDE
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RFP Appendix D, Exhibit 10 STATEWID
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RFP Appendix D, Exhibit 12 STATEWID
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RFP Appendix D, Exhibit 14 Medical
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RFP Appendix D, Exhibit 16 COUNTY O
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RFP Appendix D, Exhibit 20 TRANSITI
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APPENDIX E TRANSMITTAL FORM TO REQU
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APPENDIX G - 1 NOTICE OF INTENT TO
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APPENDIX H Vendor Name: Solicitatio
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APPENDIX J LISTING OF CONTRACTORS D
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APPENDIX K Page 2 of 5 Title 2 ADMI
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Title 2 ADMINISTRATION DETERMINATIO
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209 APPENDIX L
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APPENDIX N Page 1 of 2 BACKGROUND A
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APPENDIX O Page 1 of 3 Title 2 ADMI
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