(RFP) - Terminal Operator Services for the Statewide Fingerprint ...

RFP APPENDIX B, STATEMENT OF WORK (SOW)
[CONTRACT ATTACHMENT A, SOW]
STATEWIDE FINGERPRINT IMAGING SYSTEM (SFIS) TERMINAL OPERATOR SERVICE
3.7.2 Posted Materials
c) CCM will act as the Civil Rights Liaison (CRL)
between the Contracted agency and the CCA and
Civil Rights and Customer Relations (CRCR)
Section of DPSS.
d) All CCM/CRLs must forward all PA 607s to the CCA
within two (2) business days.
e) CCM/CRLs should not attempt to investigate Civil
Rights complaints. Investigations are handled by
CRCR and shall adhere to the Civil Rights
Complaint Flowchart Contractor Process, (Contract,
Attachment U.)
Contractor shall post in each Contractor’s facility (where they are
easily accessible to employees) Equal Employment Opportunity
(EEO) and State-approved Nondiscrimination in Services notices.
Contractor may obtain EEO notices from:
3.8 CONFIDENTIALITY
4.0 TURNOVER RATE
U.S. Equal Employment Opportunity Commission
255 East Temple Street, 4th Floor
Los Angeles, California 90012
Contractor shall ensure that the Contractor Employee
Acknowledgement and Confidentiality Agreement, Attachments I-1
and I-2 are signed and copies on file for each Contract employee
prior to employee starting work under this contract.
The percentage of the number of Contractor staff who leave the long-term
contracted work force, to the total long-term contracted work force. The long-term
Contracted work force is the highest number of positions that are filled during the
period under consideration. The turnover rate shall be cumulative and shall be
computed each month for the term of the Contract. Computation of the turnover
rate shall be projected to reflect a full year should the period be less than twelve
(12) months (e.g., a turnover rate of 6 percent for 6 months would be projected to
reflect an annual turnover rate of 12 percent). The following is an example of
how the annual cumulative turnover rate may be calculated
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