(RFP) - Terminal Operator Services for the Statewide Fingerprint ...

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RFP APPENDIX A, SAMPLE CONTRACT STATEWIDE FINGERPRINT IMAGING SYSTEM (SFIS) TERMINAL OPERATOR SERVICES 2.10 Contractor Contract Manager (CCM): The individual designated by the Contractor to administer the Contract operations after the Contract award. 2.11 County Contract Administrator (CCA): Person, designated by County, with responsibility to oversee the day-to-day activities of this Contract. Responsibility for inspections of any and all tasks, deliverables, goods, services, and other work provided by Contractor. 2.12 County Contract Director: Person designated by County with authority to address Contractual or administrative matters relating to this Contract that cannot be resolved by the CCA. 2.13 County Contract Program Monitor (CPM): Person designated by the County, with responsibility for monitoring Contractor’s performance for compliance and prepares monitoring reports for the Contract. The CPM reports to the CCA. 2.14 Day(s): Calendar day(s) unless otherwise specified. 2.15 Department of Public Social Services (DPSS): Los Angeles County department responsible for providing social, financial, and employment services to eligible persons in Los Angeles County. 2.16 Director: The Director of the DPSS, or his/her authorized representative(s). 2.17 District Office: A DPSS office that houses DPSS line staff who is responsible for providing social and financial services to eligible persons within a specific geographic area within Los Angeles County. 2.18 District Office Chief Clerk (DOCC): The individual designated in each district office who is responsible for the supervision and management of the offices’ clerical staff. 2.19 Eligibility Worker (EW): A County employee who is responsible for determining eligibility of applicants/participants that are requesting public assistance benefits. 2.20 Fingerprint Imaging: A computerized system that encodes, stores, searches, and matches applicants’/participants’ fingerprints. 2.21 Fiscal Year: The 12 month period beginning July 1 st and ending the following June 30 th . 2.22 General Relief (GR) Program: A financial assistance program administered by the County for persons who are not eligible for federal or state assistance programs. The cost of this program is borne entirely by 62
RFP APPENDIX A, SAMPLE CONTRACT STATEWIDE FINGERPRINT IMAGING SYSTEM (SFIS) TERMINAL OPERATOR SERVICES the County, and is reimbursable to the County, if and when recipients are able to do so. 2.23 LEADER: An acronym for the Los Angeles Eligibility Automation Determination Evaluation and Reporting System. LEADER is a DPSS computerized eligibility system that determines program eligibility and calculates benefits for applicants/participants applying and/or receiving CalWORKs, General Relief, CalFresh, Medi-Cal, and other welfare programs. 2.24 Long-Term Contracted Work Force/Long Term Terminal Operator Staff: Contract staff who is assigned to work full-time as terminal operators. This does not include backup staff. 2.25 Participant: An applicant or recipient of a public assistance program. 2.26 Performance Requirements Summary (PRS): The document furnished by the County, Attachment B, SOW Exhibits, B-1 which identifies and summarizes elements of the Contract the County will evaluate to assure that Contract performance standards are met by the Contractor. 2.27 Photo Imaging: A computerized system for the encoding, storing, searching, and matching of applicant/participant photo image. 2.28 Standard: A minimum requirement set by the County for Contractor to perform the services or activities as specified by the SOW. 2.29 Statewide Fingerprint Imaging System (SFIS): A computerized system for the encoding, storing, searching, and matching of fingerprints/photo images. 2.30 Welfare Fraud Prevention and Investigation (WFP&I) Section: The staff within DPSS that investigates allegations of welfare fraud in the CalWORKs, CalFresh, In-Home Supportive Services (IHSS), and Refugee programs, and determines the amount of fraudulent/potential cash overpayment or CalFresh over- issuance. 3.0 WORK 3.1 Pursuant to the provisions of this Contract, the Contractor shall fully perform, complete and deliver on time, all tasks, deliverables, services and other work as set forth in herein. 3.2 If the Contractor provides any tasks, deliverables, goods, services, or other work, other than as specified in this Contract, the same shall be deemed to be a gratuitous effort on the part of the Contractor, and the Contractor shall have no claim whatsoever against the County. 63
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DEPARTMENT OF PUBLIC SOCIAL SERVICE
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REQUEST FOR PROPOSALS STATEWIDE FIN
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EXHIBITS APPENDIX D REQUIRED FORMS
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APPENDIX D REQUIRED FORMS STATEWIDE
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STATEWIDE FINGERPRINT IMAGING SYSTE
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RFP Appendix D, Exhibit 10 STATEWID
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RFP Appendix D, Exhibit 12 STATEWID
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RFP Appendix D, Exhibit 14 Medical
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APPENDIX E TRANSMITTAL FORM TO REQU
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APPENDIX G - 1 NOTICE OF INTENT TO
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APPENDIX H Vendor Name: Solicitatio
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APPENDIX J LISTING OF CONTRACTORS D
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APPENDIX K Page 2 of 5 Title 2 ADMI
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Title 2 ADMINISTRATION DETERMINATIO
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APPENDIX N Page 1 of 2 BACKGROUND A
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