The Implementation of a Model of Person-Centred Practice In Older ...

The implementation of a model of person-centred practice in older person settings
[name of town]. Some nights I used to meet my friends down in the local for a few
drinks” (Resident’s story)
The explicit encouragement of families to visit was one that was identified as
necessary in all settings as it was felt that there was often a lack of visiting from
families:
“My kids used to visit me a lot when I was in hospital first, but now I don’t see them
very often. I suppose they are busy with their own lives. My wife visits every day for
an hour or so and takes me for a walk in my wheelchair. I used to go out once a
week with the wheelchair people but they find me too heavy to manage so that outing
has stopped” (Resident story)
In addition, the need for the environment to support family engagement with the care
setting was also necessary and the observations of practice highlighted efforts that
teams had made to make the environment more ‘homely’ for both residents and
visitors, but the environment continues to be a challenge that needs ongoing
attention:
“Large bright colourful lounge. Nice homelike furniture and fireplace …” (observation
note)
“Feels relaxed today in the sitting room. Three men snoozing in chairs – look
comfortable. There is a student nurse playing cards with two residents, laughter and
positive interaction. Residents greeted me when I came into the sitting room and
welcomed me … Chairs and space arranged in different settings throughout the
room. Looks homely …” (observation note)
Colour of ward and curtains – not good
Clutter on locker
Paint work not good
Curtains don’t seem to draw together
Board up on window
Tyres flat on wheelchair
Bed space between the beds limited for privacy (observation note)
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