The Implementation of a Model of Person-Centred Practice In Older ...

The implementation of a model of person-centred practice in older person settings
belongings etc. where possible. Cognisance was taken of both lighting and
colour-being aware of the effects of both on some residents/patients.
• Outdoor space: some sites made their gardens more accessible to
residents/patients and indeed staff.
• Seating assessment for residents confined to wheelchairs was undertaken in one
site resulting in the residents getting new chairs.
• Families and friends were encouraged to maintain their connection and
relationships through frequent visits etc.
• Social calendars were developed with a programme of meaningful activities for
residents/patients. Some of the sites invited voluntary musicians and artists from
the local communities to come in and provide entertainment over the Christmas
period. These activities created a special atmosphere for the residents/patients
and for the students, scouts and choirs it enhanced the links with and
involvement of local community groups.
• Staff held Person-Centred Care mornings.
• Hairdressing services were improved and included a Barber Service in one site.
• Biographical Life Story’s for residents in conjunction with their families
involvement lead to new stories and memories been created within the walls of
the hospitals. Taking time to capture memories etc became a treasure trove of
family folklore and a rare insight into a personal history for those that participated
in the activity.
• Reality Orientation Boards were utilised in some areas.
• Meals and mealtimes lead to choice, menu cards, improved table layout etc and
in some sites improved interaction between staff and residents at mealtimes.
• The establishment of a Residents Council in two sites empowered older people
through the provision of quality information and a forum to have a voice on
matters that were of concern to them.
• The creation of a homely environment in some areas was made possible from
feedback from the environmental walkabouts undertaken by staff, residents and
their families. The redesign of some day rooms, improved signage, décor at the
entrances to wards and main entrances took place and created a more homely
atmosphere.
• HfHs - End of Life Care and working with the Liverpool Care Pathway enabled
one of the areas to develop a dedicated end of life care room that offers more
privacy to the dying resident/patient and his/her family/carers at this difficult time.
This has been a very welcome initiative from the relatives and involved all
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