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The Implementation of a Model of Person-Centred Practice In Older ...

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<strong>The</strong> implementation <strong>of</strong> a model <strong>of</strong> person-centred practice in older person settings<br />

THE MID WEST AREA<br />

Participating Sites<br />

Three sites in the HSE West, Mid West area took part in the national practice<br />

development programme - Community Hospital <strong>of</strong> the Assumption, Thurles;<br />

Cappahard Lodge Residential Unit <strong>of</strong> Old Age Psychiatry, Ennis; and Carrigoran<br />

House Nursing Home. <strong>The</strong>se sites had already completed one year <strong>of</strong> a practice<br />

development programme to introduce person-centred care before joining the national<br />

programme. This programme was led by Jan Dewing and Lorna Peelo-Kilroe, thus<br />

merging it into the national programme was relatively uncomplicated. All three sites<br />

provide residential care for older persons in different settings - a mental health unit, a<br />

general residential hospital and a voluntary nursing home. All three sites had their<br />

own challenges with the programme both from within the group, the workplace and<br />

the organisation but all three continued with the programme until it finished. Many<br />

practices have changed in all three sites and routines altered or disbanded because<br />

they are no longer justifiable in terms <strong>of</strong> good practice. It is possible to list many<br />

developments and changes that have taken place during the course <strong>of</strong> this PD<br />

programme relating to meals and mealtimes, changes to the physical environment,<br />

changing work practices that are more in line with international thinking and evidence<br />

based. However the most significant changes are in work practices and the values<br />

and beliefs that staff hold about their care, in other words the cultures and contexts <strong>of</strong><br />

care. This report will focus on these developments which are seen by the facilitators<br />

in this area as having the most significant impact on personal and practice<br />

development and ultimately on the care experiences by service users. Brief<br />

examples from the practice area will be used to support these developments mainly<br />

as a means <strong>of</strong> inspiring and informing other sites not currently involved in a similar<br />

programme.<br />

Active Learning<br />

<strong>In</strong> the final year <strong>of</strong> the programme in the Mid West all three sites focused on<br />

developing capacity within their settings. <strong>The</strong> realisation grew within the PD groups<br />

that changing a culture requires the involvement <strong>of</strong> everyone. This necessitated a<br />

shift in priorities for the groups to becoming more inclusive with their colleagues and<br />

the organisational structures they had to work in. With this insight, came further<br />

understanding that the level <strong>of</strong> engagement with colleagues and ultimately the<br />

amount <strong>of</strong> impact that the programme would have in their sites depended on their<br />

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