The Implementation of a Model of Person-Centred Practice In Older ...

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The implementation of a model of person-centred practice in older person settings • Loss • Contentment and Acceptance • Hopelessness • Chaos • Loss of Independence and voice • Family - Visiting Roots • Communication – PCC Language Active Listening • Hope • Routinised Care - Authority and rules • Intentionality - Positive Practice • Communication/language • Staff Attitude • Hopelessness • Lack of Privacy and Dignity • Communication • Individuality • Communication • Patient Satisfaction • Meaningful Relationships 207
The implementation of a model of person-centred practice in older person settings CATEGORIES IDENTIFIED FROM STEP NINE (9) Category 1 = Choice • Choice - • Family - • Activity/Boredom - “Is it facilitated” Meal and mealtimes Visiting Roots Lack of stimulation and meaningful activities Category 2 = Belonging & Connectedness • Individual - • Environment - Knowing the person De-personalisation Dignity Noise Structure/space Contrasting environment Garden/nature Bright/Dull Space Design flaws/Depressing Lack/sense of home Comfort Safety Institutional – e.g. seating • Loneliness - Boredom Isolation Monotonous Worry • Connectivity - Connection to past family Connection to past life Connection to past role Connection to outside world • Inclusion • Environment • Isolation • Family 208
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