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minutes, depending on the interview guide and on the<br />

person being interviewed. Interviewers can tape-record<br />

the interview and transcribe it later or can take notes and<br />

then expand and formalize them immediately following<br />

the interview.<br />

Unstructured interviews are useful because they allow<br />

respondents to identify and discuss the issues that they<br />

think are most important, rather than being guided by<br />

the interviewer’s questions. However, the information<br />

from unstructured interviews is <strong>of</strong>ten difficult to combine,<br />

code, and analyze because the interviews differ in<br />

content, depth, and duration. When it is important to<br />

compare responses from different respondents, one must<br />

ask each respondent the same questions. This involves<br />

preparing a set <strong>of</strong> specific initial interview questions.<br />

After each initial question, interviewers use their skills,<br />

including probing, to elicit more in-depth information.<br />

Probing allows the interviewer to get more detailed<br />

responses to the initial question. This follow-up technique<br />

is one advantage that semi-structured interviews<br />

have over more structured interviews.<br />

How does one know when enough in-depth interviews<br />

have been conducted? As a general rule for qualitative<br />

data collection, when the responses from all interviews<br />

begin to sound repetitive or when little new information<br />

is being derived from the interviews one can be reasonably<br />

confident that the point <strong>of</strong> redundancy has been<br />

reached and that enough interviews have been conducted.<br />

For example, after seven or eight interview with<br />

teachers, the responses may not sound dramatically different.<br />

An exception to this rule is in a situation where,<br />

for cultural or political reasons, all persons in a particular<br />

category must be contacted for an interview, such as<br />

members <strong>of</strong> a district child protection task force.<br />

Resources on conducting in-depth interviews are provided<br />

in Appendix A—Resources, “Qualitative Methods.”<br />

Focus Group Discussions<br />

What are they and why are they used?<br />

Focus group discussions (FGDs) are used to gather<br />

targeted information from a group <strong>of</strong> people via openended<br />

questioning. Ideally, the FGD includes people<br />

from the target populations and/or stakeholders for the<br />

issue under study. The interviews are conducted with<br />

groups <strong>of</strong> people because the group interaction is as<br />

important in providing data and insights as is the content<br />

<strong>of</strong> the answers.<br />

A decision to use FGDs instead <strong>of</strong> in-depth interviews<br />

(or in addition to in-depth interviews) is driven by the<br />

need to experience, albeit in an artificial setting, social<br />

norms, expectations, values, and beliefs. The moderator<br />

stimulates the exchange <strong>of</strong> ideas and encourages debate,<br />

for example, when discussing the extent <strong>of</strong> a problem<br />

and possible solutions. This process is particularly useful<br />

when the subject is (1) stigma and discrimination directed<br />

at or experienced by vulnerable children or (2) the<br />

relevance <strong>of</strong> programs and policies for benefiting<br />

<strong>HIV</strong>/AIDS-affected children and families. Information<br />

from FGDs may expand on the meaning <strong>of</strong> the answers<br />

given in standardized (quantitative) interviews with chil-<br />

Data Collection Tools<br />

for In-Depth Interviewing<br />

This Guide describes two categories <strong>of</strong> data collection<br />

tools for in-depth interviewing: an organizational<br />

assessment guide and semi-structured interview tools.<br />

An organizational assessment guide uses closed- and<br />

open-ended questions for use with service providers<br />

and organizations <strong>of</strong>fering assistance to orphans and<br />

vulnerable children and their caretakers.<br />

Organizations include those providing institutional<br />

care to children and those with programs focused on<br />

child survival, safe motherhood, micro-credit, homebased<br />

care, faith-based support, and others.<br />

An organizational assessment gathers information<br />

about management, mission, programs, links with<br />

other organizations, descriptions <strong>of</strong> children served<br />

and activities provided, staffing, resources, and future<br />

plans.The resulting inventory helps to identify existing<br />

resources, to determine who is doing what (e.g., models<br />

<strong>of</strong> care), and to uncover critical gaps.<br />

Semi-structured interview tools include open-ended<br />

questions to facilitate discussion and are used to<br />

interview government <strong>of</strong>ficials at ministries (e.g.,<br />

social services, health, education, youth and sports,<br />

and women’s affairs), community key informants (e.g.,<br />

religious and other community leaders), health workers<br />

(e.g., doctors and nurses), and teachers.<br />

Semi-structured interview tools gather information<br />

about policies, definitions, availability and status <strong>of</strong><br />

safety nets, allocation <strong>of</strong> resources, commitment to<br />

the issue, challenges to care and support <strong>of</strong> vulnerable<br />

children, and preferences on involvement with the<br />

issue.This information can elaborate existing data,<br />

inform other data collection methods, and help mobilize<br />

stakeholders.<br />

38<br />

Guidelines and Tools

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