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Conducting a Participatory Situation Analysis of.pdf - Global HIV ...

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Stages <strong>of</strong> Focus Group Discussions and Qualitative In-Depth Interviews<br />

Conversational style is a shared characteristic <strong>of</strong> both<br />

in-depth interviews and focus group discussions<br />

(FGDs).The main difference between the two is that<br />

FGD participants converse with each other with<br />

prompts from the moderator, while the in-depth<br />

interviewer has a one-on-one conversation with one<br />

participant.The natural flow in both <strong>of</strong> these situations<br />

distinguishes these qualitative methods from quantitative<br />

interviewing, which is more rigid.The stages <strong>of</strong><br />

conversation include:<br />

1. Creating natural involvement. Beginning with an informal<br />

chat is a good way to set the stage for the<br />

relaxed atmosphere needed for open discussion. If<br />

the interview is to be tape-recorded, explain that it<br />

will be helpful to the team and that all records will<br />

be kept secure and confidential.<br />

2. Encouraging conversational competence. During the<br />

first few minutes <strong>of</strong> an interview or group<br />

encounter, the moderator or interviewer sets the<br />

tone for the interaction that follows. Interviewers<br />

and moderators should start with easy, non-threatening<br />

questions that allow participants to feel sure<br />

about what they know and pleased to have an<br />

appreciative ear.<br />

3. Showing understanding. Interviewers and moderators<br />

encourage openness and depth by showing they<br />

understand and empathize with what the participant<br />

is conveying.<br />

4. Getting the facts and basic description. After the interaction<br />

begins to flow, interaction can move to<br />

descriptive material, holding delicate or emotionally<br />

charged questions for later.<br />

5. Asking difficult questions. After an atmosphere <strong>of</strong><br />

trust and comfort is established, the interaction can<br />

move to more difficult questions that require openness<br />

to discuss (e.g., culturally taboo topics such as<br />

death).<br />

6. Toning down the emotional level. If a participant begins<br />

to feel uncomfortably exposed, the interviewer or<br />

moderator must restore the sense <strong>of</strong> privacy.This<br />

may be achieved by reminding a respondent that the<br />

information is confidential and/or by turning the<br />

interview around and asking if the respondent has<br />

any questions or any answers to other questions.<br />

7. Closing while maintaining contact. After expressing<br />

appreciation to the participant, informal conversation<br />

may continue.<br />

8. Debriefing. Depending on the topic, some participants<br />

may ask the moderator issue-related questions<br />

during the group discussion. For example,<br />

someone may ask how many orphans and vulnerable<br />

children live in the area? Answering such questions<br />

is not the moderator’s role; the moderator<br />

should not be the one to educate or provide technical<br />

information.A plan should be in place to have<br />

a knowledgeable person address a group’s questions<br />

after the discussion is closed.This knowledgeable<br />

person should not be a member <strong>of</strong> the analysis<br />

team because that could raise suspicion and mistrust<br />

between participants and the team.This could<br />

happen if a team member provided information to<br />

correct misinformation that came out during the<br />

discussion (e.g., causes <strong>of</strong> <strong>HIV</strong>/AIDS).<br />

contribution <strong>of</strong> qualitative research to understanding<br />

human values, attitudes, and behavior.<br />

Timelines<br />

Most interviews or FGDs should take 60 to 90 minutes;<br />

in-depth interviews can range from 20 to 120 minutes<br />

depending on the type <strong>of</strong> interview (e.g., with government<br />

<strong>of</strong>ficial or to obtain an organizational inventory).<br />

The interviewer or moderator must be alert to participant<br />

fatigue, including distractions or loss <strong>of</strong> interest,<br />

and conclude the discussion while it is still a positive<br />

experience. A thorough pre-test will help gauge how long<br />

to remain on any one topic and how to move ahead<br />

without rushing participants. But, however careful the<br />

planning, there will always be variations in how individuals<br />

and groups respond.<br />

A common timeframe for a focus group study calls for<br />

one group discussion each morning. The afternoon is<br />

then devoted to transcription and translation, a process<br />

that typically takes 3 to 4 hours for each hour <strong>of</strong> taped<br />

discussion time. Translation adds considerably more<br />

time. When typing from handwritten transcription, an<br />

additional 1 to 2 hours is necessary. If it is necessary to<br />

hold FGDs in the afternoon or evening, the following<br />

morning can be used to transcribe, translate, and<br />

review the data. In general, two to three FGDs per day<br />

is the norm.<br />

Other issues to consider when estimating time in the<br />

field are the supervisory needs <strong>of</strong> data collectors. The less<br />

experienced the interviewers and transcribers in qualitative<br />

techniques, the more time they will need with a<br />

supervisor.<br />

54<br />

Guidelines and Tools

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