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142 RISK MANAGEMENT AND VALUE CREATION IN FINANCIAL INSTITUTIONS<br />

■<br />

■<br />

■<br />

deposits <strong>and</strong> sav<strong>in</strong>gs. 24 These credit-sensitive customers <strong>in</strong>crease the<br />

importance of risk management <strong>and</strong> hence the amount of equity<br />

capital to be held by the bank. 25<br />

Bond holders: Bond holders are also concerned about the likelihood<br />

of the repayment of their <strong>in</strong>terest <strong>and</strong> pr<strong>in</strong>cipal. However, they are<br />

less credit sensitive because they are (<strong>and</strong> want to be) <strong>com</strong>pensated<br />

for the risk they bear—often depend<strong>in</strong>g on the seniority 26 of their<br />

claim. External bond rat<strong>in</strong>gs are a useful, but only an imperfect,<br />

estimate of a bank’s ability to repay its bond obligations. A bank<br />

with a higher default risk will need to pay its bond holders a higher<br />

rate of <strong>in</strong>terest or will need to hold more equity capital <strong>in</strong>stead.<br />

Therefore, a bank needs to underst<strong>and</strong> how the uncerta<strong>in</strong>ty of out<strong>com</strong>es<br />

(risk) of its activities affects its overall default risk <strong>and</strong> the<br />

degree of risk management required by that stakeholder group.<br />

Shareholders: Shareholders, as residual claimholders of a bank, are<br />

aware that their return 27 will fluctuate with the profits <strong>and</strong> losses of<br />

the bank, that is, they choose po<strong>in</strong>ts further out on the risk-expected<br />

return frontier 28 than either of the other two stakeholder groups<br />

discussed so far, know<strong>in</strong>g that they are the first to be hit by adverse<br />

events. Shareholders are thus the stakeholder group that is least credit<br />

quality sensitive as long as they are <strong>com</strong>pensated appropriately for<br />

their risk tak<strong>in</strong>g <strong>in</strong> the market. 29<br />

Regulators: Banks differ from most other firms because they are<br />

protected by a regulatory safety net. By that we mean all government<br />

actions 30 that are <strong>in</strong>tended to ensure the safety <strong>and</strong> soundness<br />

of the bank<strong>in</strong>g system, such as explicit 31 as well as implicit 32 deposit<br />

<strong>in</strong>surance, payment guarantees, access to the discount w<strong>in</strong>dow, <strong>and</strong><br />

so on, all of which protect banks from bankruptcy <strong>and</strong> the costs of<br />

24 See Merton (1995b).<br />

25 See Merton <strong>and</strong> Perold (1993), p. 16.<br />

26 For the sake of the argument, we dist<strong>in</strong>guish between senior <strong>and</strong> junior bond holders,<br />

even though these groups might be further differentiated by the k<strong>in</strong>d <strong>and</strong> quality of<br />

collateral back<strong>in</strong>g their repayment.<br />

27 Shareholders care about dividend payments <strong>and</strong> share price appreciation. Share<br />

prices are determ<strong>in</strong>ed by the bank’s (expected future free) cash flows <strong>and</strong> the (expected)<br />

volatility of these free cash flows.<br />

28 See Berger et al. (1995a), p. 27.<br />

29 See Merton <strong>and</strong> Perold (1993), p. 16.<br />

30 Other than regulatory capital requirements.<br />

31 Which is only available <strong>in</strong> that form <strong>in</strong> the United States.<br />

32 Implicit deposit <strong>in</strong>surance <strong>in</strong>duces government <strong>in</strong>tervention if a bank is considered<br />

too big to fail. See Diamond <strong>and</strong> Rajan (1999), p. 39.

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