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Capital Structure <strong>in</strong> Banks 197<br />

credit <strong>and</strong> market risk 292 used so far <strong>and</strong> tries to measure the generally much<br />

larger impact of event (or discont<strong>in</strong>uous) risks on a bank’s cash flows <strong>and</strong><br />

value. 293 However, it (mostly) does not <strong>in</strong>clude the (<strong>in</strong>direct) impact on the<br />

entire organization (<strong>and</strong> its employees) <strong>and</strong> the bank’s overall liquidity. 294<br />

In order to clarify the broad def<strong>in</strong>ition given previously, we split operational<br />

risk <strong>in</strong>to two subcategories of risk, which will be discussed <strong>in</strong> the light<br />

of its measurement <strong>and</strong> management <strong>in</strong> turn below:<br />

■<br />

■<br />

Event risk is the risk that losses to the bank are caused by rare<br />

events 295 such as a major systems failure, 296 process <strong>and</strong> control failures<br />

(e.g., errors <strong>and</strong> omissions), 297 fraud, 298 legal risk, 299 <strong>and</strong> external<br />

disruption (e.g., fire or other catastrophes).<br />

300, 301<br />

Bus<strong>in</strong>ess risk is the risk that the bank will experience losses through<br />

unexpected changes <strong>in</strong> either (future) revenues (affected by volume<br />

<strong>and</strong> price) or (fixed) costs that are not due to credit or market risk, 302<br />

but rather driven by fundamental (<strong>and</strong> unexpected) changes <strong>in</strong> the<br />

bank’s <strong>com</strong>petitive environment 303 (e.g., price wars, new <strong>com</strong>petitors,<br />

304 changes <strong>in</strong> regulation, etc.).<br />

292 This book will not, however, cover the measurement <strong>and</strong> management of <strong>in</strong>surance<br />

risk.<br />

293 See Damodaran (1997), p. 777. All recent big losses to banks basically stem from<br />

event risks <strong>and</strong> were already summarized <strong>in</strong> the Wheel of Misfortune (see Chapter 3).<br />

294 Due to or lead<strong>in</strong>g to bank runs, see Cooper (1999), p. 7.<br />

295 For a list of descriptions/def<strong>in</strong>itions of such events see Lam <strong>and</strong> Cameron (1999),<br />

p. 85, Table 2.<br />

296 Losses due to failed management <strong>in</strong>formation systems, <strong>com</strong>munication, or <strong>com</strong>puter<br />

systems.<br />

297 Un<strong>in</strong>tentional losses due to human error or non<strong>com</strong>pliance with established bus<strong>in</strong>ess<br />

guidel<strong>in</strong>es.<br />

298 Losses due to employee or third-party theft, mismanagement, or deceit.<br />

299 Cost of legal fees, f<strong>in</strong>es, <strong>and</strong> lost settlements result<strong>in</strong>g from legal actions <strong>and</strong> lawsuits<br />

or f<strong>in</strong>es, <strong>and</strong> opportunity costs result<strong>in</strong>g from regulatory actions.<br />

300 Losses due to, for example, natural disasters, failure of public <strong>in</strong>frastructure, labor<br />

disputes, terrorism, or kidnapp<strong>in</strong>g.<br />

301 This <strong>in</strong>cludes the risks from back-office operations such as process<strong>in</strong>g or settlement<br />

<strong>and</strong> their systems; see Lam <strong>and</strong> Cameron (1999), p. 82.<br />

302 This is especially important s<strong>in</strong>ce the fee-based <strong>in</strong><strong>com</strong>e of banks <strong>in</strong>creased proportionally.<br />

303 This part of operational risk is not restricted to back-office operations. It, rather,<br />

addresses front-office applications such as strategy, client management, product<br />

development, pric<strong>in</strong>g, <strong>and</strong> distribution. See Lam <strong>and</strong> Cameron (1999), p. 82.<br />

304 Despite the high entry barriers <strong>in</strong> the bank<strong>in</strong>g market, those <strong>com</strong>petitors from the<br />

new economy, <strong>in</strong> particular, challenge traditional, old-economy banks.

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