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Entire Document - Chris Hani District Municipality

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• Network support (WAN, LAN, network equipment)<br />

• ICT systems security<br />

• Systems/Application<br />

• Email and internet<br />

• Service Desk (helpdesk and consumable provisioning)<br />

• Problem Management (Fault monitoring and recovery and problem analysis)<br />

• Configuration Management<br />

• ICT assets management<br />

2.5.1.4 Performance Report<br />

Measurable outcome<br />

Activities/Project Description<br />

Project Leader<br />

Enhancement of SharePoint portal (Intranet)<br />

• Budget<br />

• Remote access to CHDM intranet<br />

• Create user groups on intranet use<br />

• Administration and security on SharePoint portal<br />

T. Somtombo/M Mashologu<br />

Budget 2008/09 R300 000<br />

Key deliverables<br />

Due date 21 June 2009<br />

Percent complete 70%<br />

Budget spent R106 188.33<br />

• Site visit<br />

• SCM processes and appointment of service provider<br />

• Interview user departments<br />

• Training of user departments on content management<br />

Stakeholders/partners<br />

Challenges/Comments<br />

Measurable outcome<br />

Activities/Project Description<br />

Project leader<br />

• CHDM departments<br />

• Communications Unit<br />

• Service Provider/Microsoft<br />

• Site visit undertaken<br />

• SharePoint task team trained on SharePoint administration and InfoPath<br />

• Ongoing enhancement of the system<br />

• There will be no appointment of SP, development and administration undertaken internally.<br />

• Interviewing of user departments outstanding<br />

• Training of user departments on content management outstanding<br />

Review Master Systems Plan<br />

• Budget<br />

• Review of the existing 3-year master systems plan<br />

T. Somtombo/M. Mashologu<br />

Budget 2008/09 R75 000<br />

Key deliverables<br />

Solicit proposals for reviewing MSP<br />

SCM processes and appointment of Service Provider<br />

Due date March 2009<br />

Percent complete 100%<br />

Budget spent<br />

Stakeholders/partners<br />

Challenges/Comments<br />

Measurable outcome<br />

Activities/Project Description<br />

R0<br />

• CHDM<br />

• Service Provider<br />

• SITA completed reviewing the document and it is now with CHDM for acceptance.<br />

• Because it has been years since the development of the initial document most data is outdated.<br />

• Development of another 3-year MSP budgeted for in the next financial year. New project<br />

ICT Audit<br />

• Budget<br />

• Assessment of ICT infrastructure<br />

• Compilation of report with recommendations on state of ICT infrastructure<br />

67

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