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<strong>improving</strong><br />

<strong>government</strong><br />

<strong>service</strong><br />

<strong>delivery</strong><br />

<strong>to</strong> <strong>minority</strong><br />

<strong>ethnic</strong> groups<br />

Chapter 3: Scotland Research Findings 100_101<br />

190_CRE (2002) A Guide<br />

for Education Authorities<br />

and Schools in Scotland:<br />

Non statu<strong>to</strong>ry Code of<br />

Practice.<br />

191_Information from GCC<br />

Education department<br />

17.10.05.<br />

192_Local Government<br />

Scotland Act 2003:<br />

Community Planning;<br />

Statu<strong>to</strong>ry Guidance.<br />

3. Patient Focus Public Involvement<br />

Ensure that NHS staff and all <strong>ethnic</strong> groups across Scotland willingly consent <strong>to</strong> give more personal<br />

information about themselves.<br />

4. Training<br />

Train appropriate staff in data collection procedures, analysis and management of equality and diversity<br />

information.<br />

5. Research and Development<br />

Develop and implement national evidence base for health & <strong>ethnic</strong>ity and other diversity groups.<br />

6. Human Resources<br />

Develop and implement <strong>ethnic</strong> moni<strong>to</strong>ring of staff in partnership with the Scottish Executive Human Resource<br />

Partnership & Employment Practice.<br />

Education<br />

The Race Relations (Amendment) Act 2000 requires that schools and Education Authorities moni<strong>to</strong>r pupil<br />

attainment levels by racial group. The guidance also suggests that it would be useful in the analysis of this data<br />

<strong>to</strong> also moni<strong>to</strong>r rates of exclusion, racial harassment and bullying, curriculum, teaching and guidance (including<br />

language and cultural needs), punishment and rewards, support, advice and guidance and parental involvement<br />

in the school. 190<br />

In many local authorities some of these systems are still being developed. There was an issue of the<br />

incompatibility of the software; for example, incidents of bullying could be moni<strong>to</strong>red but there was a difficulty<br />

in disaggregating racist incidents. In many areas this has now been addressed. In Glasgow City Council<br />

racist incidents in schools are tracked and the information is published annually. They also track by <strong>ethnic</strong>ity:<br />

attendance, free meals entitlement, and national assessment levels in relation <strong>to</strong> the 5-14 curriculum. They are<br />

also developing tracking for Scottish Qualification Agency exam results and have started <strong>to</strong> record stages of<br />

English language acquisition in relation <strong>to</strong> bi-lingual learners. 191<br />

Engagement<br />

The legislation<br />

The Local Government Scotland Act 2003 provides guidance for the Community Planning Process and sets<br />

out a framework for making public <strong>service</strong>s responsive <strong>to</strong> the needs of communities. The two main aims of the<br />

process are <strong>to</strong> ensure:<br />

-<br />

-<br />

people and communities are genuinely engaged in the decisions made on public <strong>service</strong>s which affect<br />

them; allied <strong>to</strong><br />

a commitment from organisations <strong>to</strong> work <strong>to</strong>gether, not apart, in providing better public <strong>service</strong>s. 192<br />

The Act places a duty on local authorities <strong>to</strong> initiate and facilitate Community Planning in their respective areas<br />

and <strong>to</strong> involve all the relevant local public, private, voluntary and community bodies. The Act also requires<br />

that those bodies involved in Community Planning should encourage equal opportunities and it requires that<br />

local authorities should use their facilitation role <strong>to</strong> ensure that equalities objectives are mainstreamed in<strong>to</strong> the<br />

process.

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