improving government service delivery to minority ethnic ... - NCCRI

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Policy Makers - - - - - - Office of First Minister and Deputy First Minister Equality Commission (Section 75) Equality Commission (Policy and Education Issues) Ballymena Borough Council Dungannon and South Tyrone Borough Council Belfast City Council 2. Ireland Employment Sector - - - - - - - IBEC, Dublin Small Firms Association, Dublin SIPTU, Dublin Citizens Information Centre (CIC) Ennis Citizens Information Centre (CIC) Ennis Local Employment Services (LES), Cork Congress Information Opportunities Centre (CIOC), Ennis. Health Sector - - Department of Health and Children, Dublin Community Welfare Officer (CWO) Health Services Executive, Mid-Western Region, Ennis X 2 Education Sector - - - - - Dept. of Education Integrating Ireland Colaiste Stiofan Naofa (Post Leaving Cert College) Cork x 2 Holy Family Junior School, Ennis (a secondary school principal and primary school teacher were also approached informally) Gárda Síochána - - - Racial and Intercultural Office/Community Relations, Garda HQ, Dublin Ethnic Liaison Officer, Ennis Community Gard, Anglesea Street, Cork Migrant communities - With the kind assistance of Integrating Ireland, 25 migrants were consulted at a broadly representative national level meeting in December 2005
improving government service delivery to minority ethnic groups Appendix 2: List of Organisations Interviewed 162_163 3. Scotland Face to face interviews were held with: Statutory bodies - Scottish Enterprise: - East Renfrewshire: - Glasgow City Council: - NHS Lanarkshire: - National Resource Centre for Minority Ethnic Health: Equality Opportunities Strategic Director Corporate Equality Manager Corporate Policy Officer Equality and Diversity Officer Policy Project Manager Telephone interview conducted with: - - East Lothian Council: Equality and Diversity Manager and the Principal Officer – Information Face to face interviews were held with: Voluntary Sector - - - Glasgow Anti-racist Alliance: Africa Centre Scotland: Chair Skillnet: Director Director Telephone interview conducted with - - Lochaber Roots – a Scottish Traveller Project: Project Worker Scottish Refugee Council: Integration Manager Other - European Structural Funds Scotland: Equality Opportunities Adviser Written submissions/information was received from - - - East Lothian Council Scottish Executive Office of the Chief Statistician Black Community Development Project (Edinburgh): Project Coordinator Documentation has been received from - - - - - - - - - - - Central Scotland Police The Scottish Trades Union Congress National Resource Centre for Minority Ethnic Health: East Renfrewshire Council East Lothian Council Glasgow City Council Glasgow Anti-racist Alliance National Health Service Lanarkshire National Resource Centre for Ethnic Minority Health Black Community Development Project Lochaber Roots (Scottish Traveller Project) Equality & Diversity Information Programme Manager
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IMPROVING GOVERNMENT SERVICE DELIVE
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About this publication This is the
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One of the innovative elements of t
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CHAPTER 4: IRELAND RESEARCH FINDING
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Executive Summary 8_ title EXECUTIV
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improving government service delive
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Chapter 1: Context 26_27 CHAPTER 1:
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It states that the long term, high
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Demographics 78 Overview of Migrant
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Figure 2: National Insurance Number
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Methods A questionnaire was designe
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- - - The Conduct of Employment Age
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Targeting For all organisations tas
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Case Example 2 - Health Craigavon A
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Case Example 4 - Employment 110 Bus
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esearch; however, it appeared that
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The PSNI annual Human Rights confer
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Benchmarking The issue of data coll
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Despite the increase in recorded in
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Table 2: Breakdown of Respondents b
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Figure 4: Percentage of Respondents
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Figure 5: Ease of Providing Service
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The impact of Section 75 on organis
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Table 9: Data Collected Yes No Don
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Lack of knowledge in the health sec
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Housing In regard to housing issues
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Chapter 3: Scotland Research Findin
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Demographics Until data from the fo
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Figure 8: PPSNs Poland 103,177 55%
Page 114 and 115: Prospects for ongoing strong immigr
Page 116 and 117: Both the Equal Employment Act 1998
Page 118 and 119: Methodology The NPAR will undoubted
Page 120 and 121: In hospitals the provision of inter
Page 122 and 123: Awareness of legislation and policy
Page 124 and 125: e expected to pay the non-EU fee, w
Page 126 and 127: Interviews carried out with employe
Page 128 and 129: Official agencies and policies in t
Page 130 and 131: Targeting The need to target ethnic
Page 132 and 133: Employment By and large Irish immig
Page 134 and 135: (continued from previous page) The
Page 136 and 137: An anti-racism intercultural progra
Page 138 and 139: Conclusions The Irish statutory sec
Page 141 and 142: Chapter 5: Conference Discussions 1
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Page 148 and 149: and inequality and black and ethnic
Page 150 and 151: Understanding and tackling racism w
Page 152 and 153: As discussed above, there is a lack
Page 154 and 155: It is important that training on se
Page 156 and 157: - - - - - - - Existing UK migration
Page 158 and 159: “ …the four As that the previou
Page 161 and 162: Appendix 1: Research Project Struct
Page 163: Appendix 2: List of Organisations I
Page 167 and 168: Appendix 3: Recommended Data Collec
Page 169 and 170: Glossary 166_167 Glossary 267_Scott
Page 171 and 172: improving government service delive
Page 173 and 174: Acronyms 170_171 Acronyms280 280_In
Page 176: This research has been carried out
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