improving government service delivery to minority ethnic ... - NCCRI

More documents

Recommendations

Info

- - - Scottish Refugee Council Scottish Enterprise European Structural Funds (Scotland) Written submissions/correspondence - - - The Scottish Executive; Office of the Chief statistician Central Scotland Police Scottish Trades Union Council 4. International - Substantive Equality Unit, Equal Opportunity Commission, Western Australia
Appendix 3: Recommended Data Collection Categories 164_165 Appendix 3: Recommended Data Collection Categories 266_Developed by the NCCRI with reference to equal Opportunity Commission of Western Australia (2005) ‘Implementing the Policy Framework for Substantive Equality.’ The following categories are required in order to build a comprehensive ethnic profile of service users. 266 One or two of these categories in isolation is not adequate, rather all are required. Additional data collection categories such as age, disability and gender are complementary and relevant to all service users (including the majority ethnic group). Category Ethnicity Rationale Ethnicity is an essential component in data collection for the purposes of service provision to minority ethnic groups. Some service providers have tended to collect ‘nationality’ alone and not ethnicity; however this has a number of shortfalls: - - - Nationality does not reflect the ethnicity of vulnerable minority groups. For example, recording a person’s nationality as Romanian does not indicate whether the person is Roma, or recording a person’s nationality as Irish does not indicate whether the person is a Traveller. People from minority ethnic backgrounds can experience specific forms of racism, including racism based on skin colour. However, if they have been living in countries which have some cultural or linguistic similarity to Northern Ireland/Scotland/Ireland and their nationality is recorded as, for example, American; their ethnicity and the specific needs and barriers associated with that will not be known. Long-term minority ethnic groups may have the nationality of the country in which they are living and in terms of data collection and reporting, would not appear any different from the rest of society based on nationality alone. For countries with a shorter history of immigration, there is a tendency to focus more on nationality than ethnicity; however, this will quickly become outdated as people settle in and receive citizenship of the new country. Ethnicity data collection is often done through a series of ‘tick box’ categories. It is important that these categories are reflective of the ethnic make-up of the society. For example, in Northern Ireland a significant section of the migrant community are from Eastern Europe but are predominantly ‘white’ and thus are not accurately captured as separate ethnic groups in the ethnicity categories traditionally used.
Page 1:
IMPROVING GOVERNMENT SERVICE DELIVE
Page 4 and 5:
About this publication This is the
Page 6 and 7:
One of the innovative elements of t
Page 8 and 9:
CHAPTER 4: IRELAND RESEARCH FINDING
Page 11 and 12:
Executive Summary 8_ title EXECUTIV
Page 13 and 14:
improving government service delive
Page 15 and 16:
Page 17 and 18:
Page 19 and 20:
Page 21 and 22:
Page 23 and 24:
Page 25 and 26:
Page 27 and 28:
Page 29 and 30:
Chapter 1: Context 26_27 CHAPTER 1:
Page 31 and 32:
Page 33 and 34:
Page 35 and 36:
Page 37 and 38:
Page 39:
Page 42 and 43:
It states that the long term, high
Page 44 and 45:
Demographics 78 Overview of Migrant
Page 46 and 47:
Figure 2: National Insurance Number
Page 48 and 49:
Methods A questionnaire was designe
Page 50 and 51:
- - - The Conduct of Employment Age
Page 52 and 53:
Targeting For all organisations tas
Page 54 and 55:
Case Example 2 - Health Craigavon A
Page 56 and 57:
Case Example 4 - Employment 110 Bus
Page 58 and 59:
esearch; however, it appeared that
Page 60 and 61:
The PSNI annual Human Rights confer
Page 62 and 63:
Benchmarking The issue of data coll
Page 64 and 65:
Despite the increase in recorded in
Page 66 and 67:
Table 2: Breakdown of Respondents b
Page 68 and 69:
Figure 4: Percentage of Respondents
Page 70 and 71:
Figure 5: Ease of Providing Service
Page 72 and 73:
The impact of Section 75 on organis
Page 74 and 75:
Table 9: Data Collected Yes No Don
Page 76 and 77:
Lack of knowledge in the health sec
Page 78 and 79:
Housing In regard to housing issues
Page 81 and 82:
Chapter 3: Scotland Research Findin
Page 83 and 84:
Page 85 and 86:
Page 87 and 88:
Page 89 and 90:
Page 91 and 92:
Page 93 and 94:
Page 95 and 96:
Page 97 and 98:
Page 99 and 100:
Page 101 and 102:
Page 103 and 104:
Page 105 and 106:
Page 107:
Page 110 and 111:
Demographics Until data from the fo
Page 112 and 113:
Figure 8: PPSNs Poland 103,177 55%
Page 114 and 115:
Prospects for ongoing strong immigr
Page 116 and 117: Both the Equal Employment Act 1998
Page 118 and 119: Methodology The NPAR will undoubted
Page 120 and 121: In hospitals the provision of inter
Page 122 and 123: Awareness of legislation and policy
Page 124 and 125: e expected to pay the non-EU fee, w
Page 126 and 127: Interviews carried out with employe
Page 128 and 129: Official agencies and policies in t
Page 130 and 131: Targeting The need to target ethnic
Page 132 and 133: Employment By and large Irish immig
Page 134 and 135: (continued from previous page) The
Page 136 and 137: An anti-racism intercultural progra
Page 138 and 139: Conclusions The Irish statutory sec
Page 141 and 142: Chapter 5: Conference Discussions 1
Page 143 and 144: improving government service delive
Page 145: improving government service delive
Page 148 and 149: and inequality and black and ethnic
Page 150 and 151: Understanding and tackling racism w
Page 152 and 153: As discussed above, there is a lack
Page 154 and 155: It is important that training on se
Page 156 and 157: - - - - - - - Existing UK migration
Page 158 and 159: “ …the four As that the previou
Page 161 and 162: Appendix 1: Research Project Struct
Page 163 and 164: Appendix 2: List of Organisations I
Page 165: improving government service delive
Page 169 and 170: Glossary 166_167 Glossary 267_Scott
Page 171 and 172: improving government service delive
Page 173 and 174: Acronyms 170_171 Acronyms280 280_In
Page 176: This research has been carried out
show all

improving government service delivery to minority ethnic ... - NCCRI

Create successful ePaper yourself

Delete template?

Save as template?