improving government service delivery to minority ethnic ... - NCCRI
improving government service delivery to minority ethnic ... - NCCRI
improving government service delivery to minority ethnic ... - NCCRI
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<strong>improving</strong><br />
<strong>government</strong><br />
<strong>service</strong><br />
<strong>delivery</strong><br />
<strong>to</strong> <strong>minority</strong><br />
<strong>ethnic</strong> groups<br />
Chapter 3: Scotland Research Findings 90_91<br />
171_Communities Scotland:<br />
www.communitiesscotland.<br />
gov.uk<br />
172_Communities<br />
Scotland (2004), Improving<br />
Understanding of the<br />
Housing Circumstances<br />
of Minority Ethnic<br />
Communities in Aberdeen<br />
City.<br />
Government initiatives in relation <strong>to</strong> <strong>service</strong> provision<br />
The Scottish Executive<br />
In 1999 the Scottish Executive established a short-life Race Equality Advisory Forum which advised on the<br />
development of a race equality strategy and action plans <strong>to</strong> tackle institutional racism and promote race equality<br />
and advised on consultation with and for <strong>ethnic</strong> minorities. As required under the Race Relations (Amendment)<br />
Act 2000, a Race Equality Scheme was published in 2002, with a commitment <strong>to</strong> produce an annual review.<br />
The Scottish Executive has produced a mainstreaming equality website which collates equality related webbased<br />
resources and is designed <strong>to</strong> help policy makers and researchers understand the broad range of equality<br />
issues that have relevance across policy areas. The site covers all equality areas, not just race equality.<br />
Communities Scotland<br />
Communities Scotland is an agency of the Scottish Executive with a role <strong>to</strong> help deliver the policy objectives<br />
and Partnership Agreement commitments of Scottish Ministers. Their objectives mirror the Scottish Executive’s<br />
fundamental aim, which is <strong>to</strong> make Scotland a country where everyone has the opportunity <strong>to</strong> enjoy a decent<br />
quality of life through affordable housing in strong and confident communities, having access <strong>to</strong> learning and<br />
employment opportunities, and living free from poverty, inequality and discrimination. 171<br />
It has taken a number of initiatives <strong>to</strong> progress race equality, including commissioning a number of reviews<br />
in different local authority areas <strong>to</strong> assess the housing needs, preferences and circumstances of the BME<br />
communities in those areas.<br />
In Aberdeen they identified that the BME community was made up of four different groups, namely the visible<br />
minorities, those who belong <strong>to</strong> a white <strong>minority</strong>, Gypsies/Travellers and the International Student Community. 172<br />
The report highlighted that there was a need for closer collaboration between housing, social work and<br />
other <strong>service</strong>s <strong>to</strong> address housing needs which are related <strong>to</strong> social care issues and safety from racial<br />
harassment in neighbourhoods and schools. It also reported the need for joint working between Communities<br />
Scotland, Aberdeen City Council and Registered Social Landlords <strong>to</strong> increase the availability of larger-sized<br />
accommodation in areas which are perceived <strong>to</strong> be free of racial harassment; and recommended working<br />
with the main providers of international student accommodation <strong>to</strong> address the shortage of affordable<br />
accommodation.<br />
The action plan for the Council proposed:<br />
-<br />
-<br />
-<br />
-<br />
-<br />
the development of a communications strategy <strong>to</strong> increase understanding of Council policies and<br />
procedures by <strong>minority</strong> <strong>ethnic</strong> communities and the full range of housing options;<br />
<strong>ethnic</strong> moni<strong>to</strong>ring of applications, waiting times and allocations and other areas of <strong>service</strong> provision <strong>to</strong><br />
ensure equality of access and outcome;<br />
the mainstreaming of the housing needs of <strong>minority</strong> <strong>ethnic</strong> communities through existing initiatives and<br />
strategies, including the homelessness strategies, increasing the availability of family accommodation,<br />
housing s<strong>to</strong>ck improvements and measures <strong>to</strong> reduce domestic energy consumption;<br />
increasing the participation and representation of <strong>minority</strong> <strong>ethnic</strong> communities in the Council workforce and<br />
Committees and tenants’ organisations; and<br />
increasing the knowledge base relating <strong>to</strong> the housing needs of <strong>minority</strong> <strong>ethnic</strong> communities.