improving government service delivery to minority ethnic ... - NCCRI

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This research has been carried out in partnership with: the Office of First Minister and Deputy First Minister in Northern Ireland the Joseph Rowntree Charitable Trust and the British Council Ireland design_www.reddog.ie
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IMPROVING GOVERNMENT SERVICE DELIVE
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About this publication This is the
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One of the innovative elements of t
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CHAPTER 4: IRELAND RESEARCH FINDING
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Executive Summary 8_ title EXECUTIV
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improving government service delive
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Chapter 1: Context 26_27 CHAPTER 1:
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It states that the long term, high
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Demographics 78 Overview of Migrant
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Figure 2: National Insurance Number
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Methods A questionnaire was designe
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- - - The Conduct of Employment Age
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Targeting For all organisations tas
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Case Example 2 - Health Craigavon A
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Case Example 4 - Employment 110 Bus
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esearch; however, it appeared that
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The PSNI annual Human Rights confer
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Benchmarking The issue of data coll
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Despite the increase in recorded in
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Table 2: Breakdown of Respondents b
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Figure 4: Percentage of Respondents
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Figure 5: Ease of Providing Service
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The impact of Section 75 on organis
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Table 9: Data Collected Yes No Don
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Lack of knowledge in the health sec
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Housing In regard to housing issues
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Chapter 3: Scotland Research Findin
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Demographics Until data from the fo
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Figure 8: PPSNs Poland 103,177 55%
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Prospects for ongoing strong immigr
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Both the Equal Employment Act 1998
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Methodology The NPAR will undoubted
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In hospitals the provision of inter
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Awareness of legislation and policy
Page 124 and 125: e expected to pay the non-EU fee, w
Page 126 and 127: Interviews carried out with employe
Page 128 and 129: Official agencies and policies in t
Page 130 and 131: Targeting The need to target ethnic
Page 132 and 133: Employment By and large Irish immig
Page 134 and 135: (continued from previous page) The
Page 136 and 137: An anti-racism intercultural progra
Page 138 and 139: Conclusions The Irish statutory sec
Page 141 and 142: Chapter 5: Conference Discussions 1
Page 143 and 144: improving government service delive
Page 145: improving government service delive
Page 148 and 149: and inequality and black and ethnic
Page 150 and 151: Understanding and tackling racism w
Page 152 and 153: As discussed above, there is a lack
Page 154 and 155: It is important that training on se
Page 156 and 157: - - - - - - - Existing UK migration
Page 158 and 159: “ …the four As that the previou
Page 161 and 162: Appendix 1: Research Project Struct
Page 163 and 164: Appendix 2: List of Organisations I
Page 167 and 168: Appendix 3: Recommended Data Collec
Page 169 and 170: Glossary 166_167 Glossary 267_Scott
Page 173 and 174: Acronyms 170_171 Acronyms280 280_In
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