improving government service delivery to minority ethnic ... - NCCRI
improving government service delivery to minority ethnic ... - NCCRI
improving government service delivery to minority ethnic ... - NCCRI
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<strong>improving</strong><br />
<strong>government</strong><br />
<strong>service</strong><br />
<strong>delivery</strong><br />
<strong>to</strong> <strong>minority</strong><br />
<strong>ethnic</strong> groups<br />
Glossary 168_169<br />
276_Farrell, F and Watt,<br />
P (2001), Responding <strong>to</strong><br />
Racism in Ireland, Dublin,<br />
Veritas, pp.26–27.<br />
277_Legal definitions of<br />
discrimination are available<br />
in the relevant legislation in<br />
each jurisdiction.<br />
Mainstreaming<br />
Mainstreaming is essentially about how <strong>service</strong> provision policies and processes are inclusive of the needs of<br />
<strong>minority</strong> <strong>ethnic</strong> groups, including consideration of these needs in the planning, implementation and review of<br />
policies and practices for their impact on <strong>minority</strong> <strong>ethnic</strong> groups. Mainstreaming does not mean that there is<br />
one ‘mainstream’ model of <strong>service</strong> provision of the ‘one size fits all’ kind, rather than the awareness of different<br />
needs and thus different models of <strong>service</strong> provision becomes central <strong>to</strong> an organisation’s modus operandi.<br />
Multiculturalism<br />
Multiculturalism acknowledges the need for recognition and celebration of different cultures. However, it has<br />
been said that the emphasis of the multicultural approach is on the need for <strong>to</strong>lerance and “better community<br />
relations” rather than on acknowledging the need <strong>to</strong> change the attitudes and practices of the majority<br />
population. 276<br />
Positive duty/Statu<strong>to</strong>ry duty<br />
This is an obligation on public authorities <strong>to</strong> be proactive rather than reactive. In the context of this report, it<br />
refers <strong>to</strong> the requirement <strong>to</strong> promote racial equality and good relations between groups enshrined in Section 75<br />
of the Northern Ireland Act 1998 and the UK Race Relations (Amendment) Act 2000.<br />
‘Race’<br />
The term ‘race’ is a social construct used <strong>to</strong> classify people. It is problematic as originally race was based on<br />
a false belief that biologically there were different species of humans, with the implication that some races<br />
were superior <strong>to</strong> others. However, research has proved that there is no single race-defining gene and therefore<br />
no biological basis for dividing the human population in<strong>to</strong> different races. The term race is still widely used in<br />
legislation and has become somewhat embedded. In this report the term is used commonly in Scotland and in<br />
Northern Ireland.<br />
Racial discrimination<br />
Racial discrimination can be direct or indirect. Direct racial discrimination occurs when a person receives less<br />
favourable treatment or outcome than another person in the same situation would have received on the grounds<br />
of their ‘race’. Indirect racial discrimination occurs when a seemingly neutral policy or requirement actually has<br />
an adverse impact on a person from a <strong>minority</strong> <strong>ethnic</strong> background. 277 Indirect discrimination can be unintentional.<br />
The International Convention on the Elimination of All Forms of Racial Discrimination defines racial<br />
discrimination as “Any distinction, exclusion, restriction or preference based on ‘race’, colour, decent, or national<br />
or <strong>ethnic</strong> origin which has the purpose or effect of nullifying or impairing the recognition, enjoyment or exercise,<br />
on a equal footing, of human rights and fundamental freedoms in the political, economic, social, cultural or any<br />
other field of public life.”<br />
Racism<br />
Is a specific form of discrimination and exclusion faced by <strong>minority</strong> <strong>ethnic</strong> groups. It is based on the false belief<br />
that some ‘races’ are inherently superior <strong>to</strong> others because of different skin colour, nationality, <strong>ethnic</strong> or cultural<br />
background. (See also racial discrimination)<br />
Section 75<br />
See Positive duty/Statu<strong>to</strong>ry duty.