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<strong>improving</strong><br />

<strong>government</strong><br />

<strong>service</strong><br />

<strong>delivery</strong><br />

<strong>to</strong> <strong>minority</strong><br />

<strong>ethnic</strong> groups<br />

Glossary 168_169<br />

276_Farrell, F and Watt,<br />

P (2001), Responding <strong>to</strong><br />

Racism in Ireland, Dublin,<br />

Veritas, pp.26–27.<br />

277_Legal definitions of<br />

discrimination are available<br />

in the relevant legislation in<br />

each jurisdiction.<br />

Mainstreaming<br />

Mainstreaming is essentially about how <strong>service</strong> provision policies and processes are inclusive of the needs of<br />

<strong>minority</strong> <strong>ethnic</strong> groups, including consideration of these needs in the planning, implementation and review of<br />

policies and practices for their impact on <strong>minority</strong> <strong>ethnic</strong> groups. Mainstreaming does not mean that there is<br />

one ‘mainstream’ model of <strong>service</strong> provision of the ‘one size fits all’ kind, rather than the awareness of different<br />

needs and thus different models of <strong>service</strong> provision becomes central <strong>to</strong> an organisation’s modus operandi.<br />

Multiculturalism<br />

Multiculturalism acknowledges the need for recognition and celebration of different cultures. However, it has<br />

been said that the emphasis of the multicultural approach is on the need for <strong>to</strong>lerance and “better community<br />

relations” rather than on acknowledging the need <strong>to</strong> change the attitudes and practices of the majority<br />

population. 276<br />

Positive duty/Statu<strong>to</strong>ry duty<br />

This is an obligation on public authorities <strong>to</strong> be proactive rather than reactive. In the context of this report, it<br />

refers <strong>to</strong> the requirement <strong>to</strong> promote racial equality and good relations between groups enshrined in Section 75<br />

of the Northern Ireland Act 1998 and the UK Race Relations (Amendment) Act 2000.<br />

‘Race’<br />

The term ‘race’ is a social construct used <strong>to</strong> classify people. It is problematic as originally race was based on<br />

a false belief that biologically there were different species of humans, with the implication that some races<br />

were superior <strong>to</strong> others. However, research has proved that there is no single race-defining gene and therefore<br />

no biological basis for dividing the human population in<strong>to</strong> different races. The term race is still widely used in<br />

legislation and has become somewhat embedded. In this report the term is used commonly in Scotland and in<br />

Northern Ireland.<br />

Racial discrimination<br />

Racial discrimination can be direct or indirect. Direct racial discrimination occurs when a person receives less<br />

favourable treatment or outcome than another person in the same situation would have received on the grounds<br />

of their ‘race’. Indirect racial discrimination occurs when a seemingly neutral policy or requirement actually has<br />

an adverse impact on a person from a <strong>minority</strong> <strong>ethnic</strong> background. 277 Indirect discrimination can be unintentional.<br />

The International Convention on the Elimination of All Forms of Racial Discrimination defines racial<br />

discrimination as “Any distinction, exclusion, restriction or preference based on ‘race’, colour, decent, or national<br />

or <strong>ethnic</strong> origin which has the purpose or effect of nullifying or impairing the recognition, enjoyment or exercise,<br />

on a equal footing, of human rights and fundamental freedoms in the political, economic, social, cultural or any<br />

other field of public life.”<br />

Racism<br />

Is a specific form of discrimination and exclusion faced by <strong>minority</strong> <strong>ethnic</strong> groups. It is based on the false belief<br />

that some ‘races’ are inherently superior <strong>to</strong> others because of different skin colour, nationality, <strong>ethnic</strong> or cultural<br />

background. (See also racial discrimination)<br />

Section 75<br />

See Positive duty/Statu<strong>to</strong>ry duty.

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