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Outline of the report<br />
This literature review focuses on individuals’ engagement with arts and culture,<br />
though later sections recognise that organisations often broker these interactions.<br />
The focus on individuals has proven to be a convenient means of narrowing the<br />
scope of our review, while allowing us to address (and hopefully clarify) several<br />
issues that emerge at the point at which research on the immediate experience of<br />
culture intersects with discussions of impacts and value. In choosing to explore<br />
the ways in which arts and cultural experiences affect people on a personal level,<br />
we by no means mean to dismiss the considerable benefits that arise from lively<br />
cultural activity for the greater society, nor do we believe that these two aspects<br />
can be neatly separated. In fact, the individual and social levels are integrally<br />
connected.<br />
The first section of the review examines concepts of ‘cultural value’ and goes on<br />
to consider various different frameworks and languages that have been used to<br />
discuss the values and impacts that derive from cultural experiences. Authors<br />
approach the topic from several different disciplinary perspectives without necessarily<br />
positioning their work in relation to the contributions from other fields.<br />
One of the challenges we have faced in this literature review has been determining<br />
when authors are essentially writing about the same thing, just with different sets<br />
of vocabulary, and when important distinctions are being made that should not be<br />
glossed over. We conclude this section with a summative review of the terminology<br />
that has been advanced in the literature and introduce the term ‘individual<br />
impacts’ to discuss the breadth of phenomena that we address in this report.<br />
The second section examines various different ways in which researchers have<br />
measured, interrogated or assessed individuals’ responses to arts and culture. We<br />
structure our discussion around groups of studies that employ similar methodologies.<br />
By viewing this diverse body of research together, we find that a picture<br />
begins to emerge of how the experience of arts and culture affects people over<br />
time.<br />
While we maintain our focus on individual impacts throughout, the third section<br />
of this review addresses this issue from an organisational perspective: what do<br />
organisations that engage people in impactful experiences look like How can we<br />
assess the quality of cultural organisations as a whole<br />
Finally, a brief coda presents some current initiatives that integrate assessments<br />
from multiple sources (self-assessments, peer review and audience feedback) in<br />
the evaluation of cultural works.<br />
Introduction 29<br />
UNDERSTANDING the value and impacts of cultural experiences