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Outline of the report<br />

This literature review focuses on individuals’ engagement with arts and culture,<br />

though later sections recognise that organisations often broker these interactions.<br />

The focus on individuals has proven to be a convenient means of narrowing the<br />

scope of our review, while allowing us to address (and hopefully clarify) several<br />

issues that emerge at the point at which research on the immediate experience of<br />

culture intersects with discussions of impacts and value. In choosing to explore<br />

the ways in which arts and cultural experiences affect people on a personal level,<br />

we by no means mean to dismiss the considerable benefits that arise from lively<br />

cultural activity for the greater society, nor do we believe that these two aspects<br />

can be neatly separated. In fact, the individual and social levels are integrally<br />

connected.<br />

The first section of the review examines concepts of ‘cultural value’ and goes on<br />

to consider various different frameworks and languages that have been used to<br />

discuss the values and impacts that derive from cultural experiences. Authors<br />

approach the topic from several different disciplinary perspectives without necessarily<br />

positioning their work in relation to the contributions from other fields.<br />

One of the challenges we have faced in this literature review has been determining<br />

when authors are essentially writing about the same thing, just with different sets<br />

of vocabulary, and when important distinctions are being made that should not be<br />

glossed over. We conclude this section with a summative review of the terminology<br />

that has been advanced in the literature and introduce the term ‘individual<br />

impacts’ to discuss the breadth of phenomena that we address in this report.<br />

The second section examines various different ways in which researchers have<br />

measured, interrogated or assessed individuals’ responses to arts and culture. We<br />

structure our discussion around groups of studies that employ similar methodologies.<br />

By viewing this diverse body of research together, we find that a picture<br />

begins to emerge of how the experience of arts and culture affects people over<br />

time.<br />

While we maintain our focus on individual impacts throughout, the third section<br />

of this review addresses this issue from an organisational perspective: what do<br />

organisations that engage people in impactful experiences look like How can we<br />

assess the quality of cultural organisations as a whole<br />

Finally, a brief coda presents some current initiatives that integrate assessments<br />

from multiple sources (self-assessments, peer review and audience feedback) in<br />

the evaluation of cultural works.<br />

Introduction 29<br />

UNDERSTANDING the value and impacts of cultural experiences

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