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audience impact (2006, 18-19), Walmsley finds little evidence of transformational<br />

experiences in his informants’ reports although he explicitly asks whether they<br />

had ever felt transformed by a theatre performance (82, 85).<br />

Walmsley’s main objective for this project is to find a way to ‘articulate impact<br />

in a more holistic way’ and he feels that his interviews achieve this by ‘expressing<br />

impact through personal stories and reflections which make no distinction<br />

between value and benefits’ (85). Beyond that, however, Walmsley calls attention<br />

to qualitative research’s potential to shed light on both the ‘immediate and cumulative<br />

impact of theatre’ (85). While this capacity is inherent in all of the studies<br />

that allow respondents to retrospectively identify impactful events, Walmsley<br />

explicitly addresses how the impact of a single event can continue to build<br />

over a lifetime (what Brown calls the ‘Impact Echo’, Brown and Ratzkin 2011,<br />

7). Walmsley finds that ‘over half of the respondents admitted to keeping programmes,<br />

tickets or even theatre diaries as mementos of their theatre experiences’<br />

to extend the value of the experience (83). One interviewee noted that ‘plays<br />

stay in your memory bank for years’ and another states that ‘the impact of theatre<br />

on her life was cumulative, rather than immediately life-changing’ (83). The<br />

dimension of time is thus highlighted as an aspect of individual impact.<br />

Assessing longitudinal impacts<br />

Walmsley is not alone in his interest in the temporal dimensions of impact and<br />

value. In the context of children’s theatre, for instance, Matthew Reason discusses<br />

how the arts can give rise to on-going, life-long experiences (2013). He argues<br />

that post-show drawing activities accompanied by discussions of the work not<br />

only allow researchers to assess the quality of the experience that a production<br />

provides for young audience members, but actively enhance the experience<br />

by extending the children’s engagement (104). Reason notes that the audience’s<br />

response ‘is not only a momentary engagement but also an ongoing experience<br />

that takes place after, as well as during, the event’ (101).<br />

Measuring Individual Impact: Qualitative Research 84<br />

UNDERSTANDING the value and impacts of cultural experiences

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