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Table A-5: A grouping of indicators around social connectedness, sense<br />

of belonging, shared experience, social bridging and social bonding<br />

The four studies agree that social dimensions of cultural experiences are central to<br />

impact. For example, all four studies provide indicators of the audience member’s<br />

‘sense of belonging’ or ‘feeling part of a community’, such as:<br />

Seeing the play in the company of an audience increased my enjoyment (Bakhshi<br />

et al 2010)<br />

Today I had the impression of being part of a community (Boerner and Jobst<br />

2013)<br />

One of the most striking similarities across the four studies is the closeness in<br />

wording of an indicator of the respondent’s desire to talk about the work afterwards:<br />

I will be talking about the experience for some time to come (NEF 2008)<br />

After leaving the theatre I wanted to talk to people about what I’d seen (Bakhshi<br />

et al 2010)<br />

Afterwards, did you discuss the performance with others who attended (Brown<br />

and Novak, 2007)<br />

I am looking forward to talking to others about this performance (Boerner and<br />

Jobst 2013)<br />

NEF and Bakhshi et al count this as a sign of sociability while Brown and Novak<br />

consider it a sign of intellectual stimulation, and Boerner and Jobst consider<br />

it as ‘stimulation to communication’. Regardless, the act of verbalising one’s<br />

feelings about a cultural experience – and listening to others’ opinions – is clearly<br />

indicated as a sign of impact. Other social indicators defined by Brown et al<br />

relate to social bridging (ie, gaining a new understanding or appreciation for<br />

people who are different from you), social bonding (ie, strengthening one’s bond<br />

with one’s own identity or community), and pride of place (ie, experiences that<br />

engender a feeling of pride in one’s own community).<br />

Measuring Individual Impact: Post-Event Surveying 74<br />

UNDERSTANDING the value and impacts of cultural experiences

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