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While this might seem like a clear refutation of the positions held by Brown and<br />

the RAND Corporation researchers, this apparent opposition results from the fact<br />

that Knell and Taylor conflate intrinsic benefits with what one might call ‘quality’.<br />

The example Knell and Taylor provide is that of a ‘people’s orchestra’:<br />

… our experience of evaluation evidence suggests that these outcomes will be<br />

more powerful if the participants have an excellent experience – lively, creative,<br />

and artistically rewarding. But clearly the artistic outcome (the performance)<br />

may not be excellent when judged in any traditional peer artistic review sense.<br />

(14)<br />

This description in fact resonates strongly with the idea of varying levels of engagement<br />

described by McCarthy et al and Brown’s hierarchy of forms of participation.<br />

Discussion of terminology<br />

In reviewing the various frameworks that have been proposed in the effort to<br />

define the unique ways in which the arts, and culture more generally, enrich our<br />

lives, the lack of a standardised and widely accepted language to discuss these<br />

issues is sorely felt. A first step towards remedying this may be to take stock of<br />

how some of the most significant terms have been used in the literature and<br />

discuss their relative merits in serving the needs of the field.<br />

Benefits<br />

Brown uses ‘benefits’ following the work of McCarthy et al, and the term is also<br />

used by Knell and Taylor. Its main advantage is that it can be applied equally well<br />

and with a consistent meaning across a wide range of situations. It can be applied<br />

to individuals and communities, to internal (cognitive, emotional) processes and<br />

tangible outcomes such as monetary gains. The main drawback, as noted above,<br />

is that all benefits are by definition positive, so that findings may be suspected<br />

of serving an advocacy related ‘evidence collection’ agenda rather than objective<br />

research.<br />

Impact<br />

Brown and Selwood associate ‘impact’ with transformation and effect, respectively.<br />

Whether the result is lasting or not, the implication is that something changes<br />

as a result of the cultural experience. For Brown, these changes may be internal<br />

and part of the intrinsic experience, however Holden associates the measurement<br />

Framing the Conversation 54<br />

UNDERSTANDING the value and impacts of cultural experiences

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