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Bakhshi, Mateos-Garcia and Throsby<br />

Hasan Bakhshi and David Throsby released two<br />

reports in 2010 that both compare audience reactions<br />

to direct (in-person) encounters with art and mediated<br />

representations of the same work. Beyond Live<br />

(Bakhshi, Mateos-Garcia and Throsby 2010) reports<br />

findings comparing the experiences of audience<br />

members at live performances at the National Theatre<br />

with those viewing live digital broadcasts of the performances<br />

in cinemas. Culture of Innovation (Bakhshi<br />

and Throsby 2010) combines the findings of the earlier<br />

report with data on visitor experiences at an exhibit at<br />

the Tate Gallery in Liverpool and an online presentation of the same exhibit. In<br />

both studies, audience responses were captured through online surveys administered<br />

shortly after the exposure to the artwork (Bakhshi and Throsby 2010, 29,<br />

43).<br />

H Bakhshi, J Mateos-Garcia and D Throsby,<br />

2010, Beyond Live: Digital Innovation in the<br />

Performing Arts, NESTA.<br />

H Bakhshi and D Throsby, 2010, Culture<br />

of Innovation: An Economic Analysis<br />

of Innovation in Arts and Cultural<br />

Organisations, NESTA.<br />

The authors of these studies set out to capture the value that is created by the arts<br />

and cultural organisations. Following the definitions articulated by Throsby in<br />

2001 (see chapter 2), they distinguish between economic and cultural value. The<br />

two forms of value are measured independently to gain a ‘more sophisticated assessments<br />

of the value created by individual arts and cultural organisations’ and<br />

to ‘explore the relationship between the two’ forms of value (Bakhshi and Throsby<br />

2010, 15, 58). In keeping with the theme of the present literature review, the discussion<br />

of Bakhshi and Throsby’s work focuses on their exploration of cultural<br />

value.<br />

The authors explore cultural value via survey questions about its disaggregated<br />

components (Bakhshi and Throsby 2010, 19), and with a few unacknowledged<br />

amendments (ie, the addition of education and the elimination of historical and<br />

authenticity value) the dimensions of cultural value used here correspond to those<br />

outlined by Throsby (2001, 28-29). In 2001, Throsby included ‘historical value’<br />

(the ability to reflect the past, inform the present and provide a sense of continuity)<br />

and ‘authenticity value’ (the value of the fact that the work is real, original and<br />

unique; ie, the reason why forgeries and copies are less valuable). These two categories<br />

were eliminated in 2010 and in their stead ‘educational value’ was added.<br />

The modifications that were made to the list of components brings them into<br />

even closer correspondence with other authors’ impact indicators (see Table 1).<br />

‘Symbolic value’, which is unique to Throsby’s frameworks (both 2001 and 2010)<br />

refers the work’s ability to communicate meanings (2001, 29).<br />

Measuring Individual Impact: Post-Event Surveying 68<br />

UNDERSTANDING the value and impacts of cultural experiences

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