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76 Radbourne et al<br />

78 Foreman-Wernet and Dervin<br />

80 Retrospective identification of impactful events<br />

80 Foreman-Wernet and Dervin<br />

81 White and Hede<br />

82 Ben Walmsley<br />

84 Assessing longitudinal impacts<br />

85 Everett and Barrett<br />

86 Summary<br />

89 Discussion of research methodologies<br />

91 Experienced impacts<br />

91 Extended and cumulative Impacts<br />

SECTION TITLE<br />

95 4 VALUING ARTS AND CULTURE FROM THE MARKETING PERSPECTIVE<br />

98 Moris Holbrook<br />

100 Boerner and Jobst<br />

102 Raajpoot, Koh and Jackson<br />

103 Calder, Issac and Malthouse<br />

104 Summary<br />

105 5 CREATIVE CAPACITY OF AN ORGANISATION<br />

107 Sabine Boerner<br />

108 Stefan Tobias<br />

109 Daniel Urrutiaguer<br />

111 Hannah, Langsted and Larsen<br />

113 Australia Council for the Arts<br />

116 Components of creative capacity<br />

123 CODA: COMBINING MEASURES OF EXPERIENCE AND QUALITY AT THE POLICY LEVEL<br />

128 BIBLIOGRAPHY<br />

147 OTHER LITERATURE<br />

151 APPENDIX TABLES<br />

6

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