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Strategic Supply Chain Management - Supply Chain Online

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312 Index<br />

Mexico, 96, 196<br />

Michelin, 28–30<br />

Microsoft, 14<br />

MIS (management information systems),<br />

190<br />

Mishler, Dennis, 225–227<br />

MIT, xii<br />

Mobility force structure, 178<br />

Model T Ford, x<br />

Monitoring, 199–202<br />

Monklands Canal, x<br />

Montres Rolex SA, 16<br />

Morales, Diane K., 169–171, 173–175, 181<br />

Morton ASP, 39, 41<br />

Morton Thiokol, 41<br />

Motorola, 61–62<br />

MRO (See Maintenance, repair, and overhaul)<br />

MRP (See Materials requirements planning)<br />

“Must have” products, 23<br />

N<br />

NADA (National Automobile Dealers<br />

Association), 220<br />

NAFTA (North American Free Trade<br />

Agreement), 196<br />

National Automobile Dealers Association<br />

(NADA), 220<br />

National Electrical Manufacturers Association<br />

(NEMA), 66<br />

Networks:<br />

asset, 18–20<br />

eHub, 35<br />

global, 18–19, 57<br />

manufacturing, 3–4, 6–7<br />

Never-miss-a-sale approach, 3, 4<br />

New product introduction (NPI), 4–5, 24<br />

Next generation:<br />

characteristics of, 232–236<br />

of collaboration, 164–167<br />

flexibility in, 233–235<br />

of organization design, 128–129<br />

simultaneity in, 235–236<br />

of supply chain architecture, 88–90<br />

of supply chain strategies, 36–37<br />

transparency in, 233<br />

Nike, 24<br />

Nokia, 34<br />

North American Free Trade Agreement<br />

(NAFTA), 196<br />

“Not Viable,” 143, 147<br />

Novell, 14<br />

NPI (See New product introduction)<br />

NCR, xii<br />

O<br />

Objectives, 202–203<br />

OC (See Owens Corning)<br />

ODMs (original device manufacturers), 151<br />

OEMs (See Original equipment manufacturers)<br />

OIF (See Operation Iraqi Freedom)<br />

Ollé, Ramon, 29<br />

O’Neill, Joe, 157–158<br />

On-time delivery, 56<br />

Operating scale, 16<br />

Operation Desert Storm, 170, 179<br />

Operation Iraqi Freedom (OIF), 170, 171, 180<br />

Operational Standards <strong>Supply</strong> <strong>Chain</strong> Excellence<br />

(OSSCE) program, 3<br />

Operations:<br />

as strategy, 10-13<br />

uniqueness of, 17<br />

Optimizing capacity, 5-6<br />

Order fulfillment, 53-54, 115-118<br />

Order fulfillment lead time, 56<br />

Order management, 183-184, 190<br />

Order response time, 225-226<br />

Order-to-delivery (OTD) organization, 218–224<br />

Organic foods market, 25–26<br />

Organization design, 101–129<br />

accountability principle of, 114–119<br />

challenges to, 101<br />

core-competencies principle of, 119–122<br />

evolution of, 108–110<br />

form-follows-function principle of, 111–114<br />

functional, 108<br />

integrated, 110<br />

management support for, 122–128<br />

next-generation of, 128–129<br />

and ongoing change, 102–108<br />

partially integrated, 109<br />

principles of, 111<br />

transitional, 108, 109<br />

Organizational change, 6–7<br />

Organizational fit, 153<br />

Original device manufacturers (ODMs), 151<br />

Original equipment manufacturers (OEMs),<br />

151, 160, 164, 178, 217<br />

OSSCE (Operational Standards <strong>Supply</strong> <strong>Chain</strong><br />

Excellence) program, 3<br />

OTD organization (See Order-to-delivery<br />

organization)<br />

Outsourcing partner relationship manager, 129<br />

Outsourcing strategy, 14–17, 104–105<br />

Overautomation, 62–63<br />

Owens Corning (OC), 131–138<br />

changing focus at, 135–136<br />

horizontal integration at, 138

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