standard operating procedure college station fire department

DEPARTMENTAL POLICY
COLLEGE STATION FIRE DEPARTMENT
SUBJECT: Fire Department Chain of Command POLICY:100.1.10
CATEGORY: General PAGE: 1 of 1
APPROVED BY:
Chief, Fire Department DATE: 3/99
PURPOSE:
To establish clear lines of communications for conducting fire department business and activities.
The College Station Fire Department is a Quasi Military Organization structured around the Chain of
Command concept. Communications for department related activities shall be conducted through the Chain
of Command.
Department activities include, but are not limited to the following: clarification of policies and procedures,
work assignments, requests for information within the organization, and requests for information outside the
organization that may pertain to normal work duties. Specifics may include, but are not limited to the
following; requests for information pertaining to vacations, holidays, sick leave, training activities, station
assignments, payroll, workers compensation, and requests to meet with Battalion Chief, Assistant Chief, or
Fire Chief.
The employee begins the communication process with requests or discussions with his/her immediate
supervisor. If response from the supervisor is unsatisfactory or an issue must be taken to the next level,
communication will be from the employee through the supervisor to the next level. The process of
communications will continue from supervisors to division heads.
Communications from the top of the organization will be accomplished opposite of the above.
If in doubt about communication procedures contact your supervisor.
OPEN DOOR POLICY:
The Fire Chief has an "open door" policy for those employees desiring a conference. This request will be
made through the proper channels.
EMERGENCY OPERATIONS:
Communication at the scene of an emergency or other fire department operation will be conducted as per the
Incident Command System. Orders issued at a scene will be carried out without delay. Situations regarding
specific safety issues will be brought to the attention of the Company Officer, Incident Commander or
Safety Officer immediately.
rev:1/96;3/99;re# 11/02