Statistics Book 2007.pdf - Kerala Tourism

It is encouraging that half of the monthly earning of the Tour and Travel establishments is from the
tourists visiting the state. Balance income is from other sources including bookings, ticketing and other
services rendered outside of the state.
C. Restaurants Survey:
Among the 39 restaurants interviewed, 44 percent were started during last 10 years. In one fourth of
them, more than 20 persons are employed. The average number of employees in the present sample of
Restaurants is 18. The restaurants were interviewed in a pre-designed questionnaire.
The monthly income of 8% of the restaurants is more than Rs.5 lakhs and the average income is Rs.2,07,071.
For 8% of the restaurants, more than 50% of their monthly income is from the tourists.
These restaurants cater to both domestic and foreign tourists travelling to key destinations in Kerala. As
per 2004 estimates, conventional restaurants account for the largest population (30%) followed by bakeries/
related outlets (16%), quick service outlets (16%) and equivalent of dhabas (Thattukadas) (13%).
We estimate that there is an annual increase of 10-15% in the number of restaurants in Kerala.
Employment in the Restaurants:
Seeing from the trend across the country, there is an average of 26 people employed (both permanent
and temporary) for every 100 chairs in restaurants and almost 80% are employed in the kitchen and
service functions, while the balance are almost equally distributed between management, store, security,
maintenance and delivery. The Kerala picture is similar as is evident from the data below.
The number of restaurants is also increasing over the years in Kerala. About 44% of them started functioning
since last 10 years.
In 25% of the restaurants, more than 20 employees are working and in 38% 11-15 employees are engaged.
The average number of employees in restaurants is 18 and bulk of them are engaged in the kitchen and
service. All the restaurants employee staff in kitchen and service, but in other departments viz. Accounts.
Purchase, Stores, Security, Maintenance and Delivery, very few employ separate staff.
Only 20% of those employed in the service function of restaurants, cafes and fast food outlets are hotel
management degree/diploma holders. Approximately 75% of them are either SSC pass or school dropouts.
Approx. 83% of people employed in other functional areas of restaurants such as store, delivery, security
and maintenance SSC pass or school dropouts.
Only 8% restaurants are have an income of above Rs.5 lakhs and this might be the reason for the low
payment of the taxes. Only 15% of the restaurants pay more than 10% of their monthly income as local
and other taxes.
For about 54% of the restaurants more than 25% of their monthly income is from the tourists visiting the
State, while for 8% more than 50% of the income is from tourists visiting the State. Balance income is
generated from other segments of the population.
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