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ABCD-Training-of-Trainers-Tools-July-2013

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3.6. Process Facilitation<br />

“A A good process will always yield a good outcome.”<br />

What is Process Facilitation?<br />

Transformative development is a process and not an event. It is usually a very slow and unpredictable<br />

process and <strong>of</strong>ten the greatest impacts are intangible (e.g. leadership or trust). This is contrary to the<br />

tendency in the sector to focus on short term projects and tangible impacts.<br />

A process is a learning rhythm: it has an initiation, stabilisation sation and mutation stage – it shifts from one<br />

form to another in continuous cycles.<br />

A well designed process provides containment, a structure for group development, yet at the same time<br />

allows enough flexibility within a framework.<br />

A good process will always yield a good outcome. It is a matter <strong>of</strong> trusting the process and allowing each<br />

step to guide the next. What is important is that the facilitator is able to customize each process to meet<br />

the unique dynamics <strong>of</strong> the group. The art is to provide structure yet be adaptive at the same time.<br />

Although one maintains some form <strong>of</strong> structure in facilitation, the facilitator must also be guided by the<br />

group and should be able to adapt to what is unfolding. This is true Process Facilitation.<br />

Process Design<br />

There is no one set way to design a good development process. Each process has a life <strong>of</strong> its own and an<br />

innate guiding wisdom.<br />

The action learning cycle is however a useful tool that can frame any process whether it happens over<br />

just a few hours (like a meeting) or over a few weeks:<br />

Step 1: Planning<br />

Planning sessions with the people responsible for the training to clarify:<br />

• the purpose <strong>of</strong> the workshop/ event / intended outcomes<br />

• who is responsible for overall co-ordination<br />

• the budget/ resource allocations<br />

• logistical arrangements, e.g.:<br />

- venue<br />

- transport<br />

- catering<br />

- stationery<br />

- photocopying<br />

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