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ABCD-Training-of-Trainers-Tools-July-2013

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Important Facilitation Skills<br />

Linking<br />

Containment<br />

Observation<br />

Scribing/<br />

Writing<br />

Intervene/<br />

innovate<br />

Listening<br />

Recap/<br />

Summary<br />

Language<br />

Encourage<br />

self-organizing<br />

Connect sessions and themes, making links and emphasizing the points made over a<br />

number <strong>of</strong> different sessions<br />

Provide structure, guidance and boundaries for the group. Bring the group back on<br />

task when they waiver<br />

Be very aware <strong>of</strong> the group dynamic, who is participating and how the content is<br />

being received based on body language and other factors.<br />

Write clearly, using different colours and in point form to track the process and<br />

important areas covered.<br />

To regenerate the group, guide it back on track or meet an emerging need, the<br />

facilitator may need to make an intervention (e.g. reflect back to the group what is<br />

being observed at that moment) or innovate to accommodate something that the<br />

group might have requested. Creativity and innovation is part <strong>of</strong> the art <strong>of</strong> facilitation.<br />

Listening to participants is vital, but also <strong>of</strong> importance is listening to the self, the<br />

energy field and atmosphere. Sometimes, you will need to consciously suspend a<br />

critical inner voice that may push facilitation into ego. This <strong>of</strong>ten reveals the group<br />

dynamic and what may need to be introduced to shift it so that it becomes more<br />

conducive.<br />

Going over content is important and allows facilitators to check levels <strong>of</strong><br />

understanding. Summarizing is also vital, especially when a lot <strong>of</strong> ground has been<br />

covered and there is high intensity.<br />

Participants must feel free to express themselves in their own mother tongue. The<br />

facilitator can also check whether translation is required.<br />

Over time, the group can be given more responsibility and start guiding their own<br />

process with the facilitator moving into a more supportive role.

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