ABCD-Training-of-Trainers-Tools-July-2013

2.4.a. Mapping skills of the Hand, Heart, and Head
(Adapted from Building Communities from the Inside Out, Kretzmann and McKnight, 1993)
Session Title
Session Objectives
Duration of Session
Resources
Training Materials
Mapping Skills of the Hand, Heart and Head
Acquire analytical skills and a tool for mapping individual skills
40 minutes
Flipchart
Markers
Sample: “Head-Heart-Hand”
Introduction
Mapping or making an inventory of the skills, gifts and capacities of community members can be done in
different ways. Facilitators, leaders of associations or the organizing committee may want to visit each
household or they may prefer to gather a group of community members who collectively will know
almost everyone in the community. The decision about how to do an inventory will depend on the size
and character of the community. For example, in small communities, each member of the committee
could take responsibility for interviewing a portion of the total number of households. In larger
communities, the mapping of skills could take place gradually, starting with a small group; then building
the inventory over time.
Instructions
In the training, ask the participants to break into groups of three. If you are following the ABCD
methodology from start to finish as laid out in this manual, this could be the same group of three that
undertook appreciative interviews above, and you could use the community where the story took place
as the demonstration site for this exercise, asking probing questions to the person who lives or lived in
this community. If you are not following the ABCD methodology from start to finish, these groups can
be formed randomly and you can simply map the individual skills of each person in the group.
Explain that people’s skills and capacities can fall into different categories, including intellectual (head),
physical (hand), and emotional (heart). Give examples of each type (these can also be found in the
Training Materials Guide as a handout):
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