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ABCD-Training-of-Trainers-Tools-July-2013

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submit an application. There are many success stories like Klawer’s famous advocate who received a<br />

bursary with the assistance <strong>of</strong> the <strong>of</strong>fice and is in now completing the final year <strong>of</strong> his law degree at the<br />

University <strong>of</strong> Western Cape. What seems to be the <strong>of</strong>fice’s greatest contribution however is in<br />

transforming race relations in the region and reversing the tide <strong>of</strong> oppression by demanding justice and<br />

protection for farm workers.<br />

The advice <strong>of</strong>fice is an important life line to many people and the staff are resourceful and always alert<br />

for opportunities. Ruiter, the Co-ordinator is an asset himself – he is a strategic thinker with an<br />

impressive vault <strong>of</strong> knowledge built over years from paralegal training and its practice. He first served as<br />

the Secretary <strong>of</strong> the Advice Office Board and in 1999 stepped down to become its second full time Coordinator.<br />

It is a position he manages with dedication, humility and patience and a sharp ability to<br />

connect the right people at the right time. A case in point is the fascinating Klawer Snail Project. The<br />

Advice Office is a preferred government partner as well given that it is embedded in the local<br />

community and that there are no NGOs permanently based in the area. It responds to about 10 cases<br />

per month as part <strong>of</strong> service level agreement with the Department <strong>of</strong> Economic Development and<br />

Tourism. The cases are relating to consumer related issues like municipal accounts; mobile phone and<br />

clothing account defaulters as well as labour related cases like unfair dismissals. The advice <strong>of</strong>fice is<br />

required by the Department to investigate such cases and to mediate and broker negotiations between<br />

companies and defaulters towards resolution. There are also partnerships with the Department <strong>of</strong> Social<br />

Development; Department <strong>of</strong> Water and Forestry and Department <strong>of</strong> Agriculture and growing interest<br />

from others as the Advice Office becomes known as an entry point. As a result <strong>of</strong> these relationships,<br />

program and project management work has mushroomed over the past few years adding to the daily<br />

paralegal and <strong>of</strong>fice duties. The old pioneers remain active in the organization, but are also keen to<br />

groom a younger generation. The <strong>of</strong>fice has recently started learnerships and youth program to support<br />

this intention.<br />

Example <strong>of</strong> an International Community-Driven Development Case Study (1)<br />

(Source: Coady Institute/Centre Haitien Pour le Leadership et l'Excellence (CHLE)<br />

SoleyLevé, Haiti<br />

Cité Soleil (Sun City) is an urban settlement <strong>of</strong> 300-400 000 people located on the North side <strong>of</strong> Port au<br />

Prince. The area has undergone various waves <strong>of</strong> migration. Originally constructed to house residents<br />

that were displaced by a nearby neighbourhood in 1957, it later grew as Haitians from across the<br />

country settled in the area to work for factories that opened nearby, mainly the Haitian American Sugar<br />

Company. Currently, Cité Soleil’s economy relies primarily on the informal sector. Most residents work<br />

as fisher folk, merchants, artisans, electricians, welders, and carpenters while some remain employed by<br />

the nearby lighting industry.<br />

Despite its bright name, the media has portrayed Cité Soleil in a less than favourable light. It is common<br />

to find references to: “the most dangerous place on earth”; “the most notorious slum in the Western<br />

hemisphere”; and “a microcosm <strong>of</strong> all the ills in Haitian society.” Cité Soleil is also known as the “political<br />

capital” <strong>of</strong> Haiti, characterized by its block voting. Located at a lower elevation than the rest <strong>of</strong> Port au<br />

Prince, garbage flows from the wealthier, higher-elevated parts <strong>of</strong> the city into the canals and backyards<br />

<strong>of</strong> its residents whenever it rains. As a result <strong>of</strong> all <strong>of</strong> these factors combined, Cité Soleil has received<br />

constant attention from politicians and outside organizations like the United Nations, church groups and<br />

national and international NGOs.<br />

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