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ABCD-Training-of-Trainers-Tools-July-2013

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2.3. Appreciative Interviewing<br />

(Adapted from Ashford and Patkar 2001)<br />

Session Title<br />

Session Objectives<br />

Duration <strong>of</strong> Session<br />

Resources<br />

<strong>Training</strong> Materials<br />

Appreciative Interviewing<br />

Discover ways to focus on achievements and assets<br />

Remind people <strong>of</strong> past success with the aim <strong>of</strong> motivating them for<br />

future action<br />

Identify the energy <strong>of</strong> potential leaders who will mobilize community<br />

members<br />

45 minutes<br />

None<br />

None<br />

Introduction<br />

Appreciative interviewing is usually one <strong>of</strong> the first activities undertaken by CBOs, NGOs or government<br />

<strong>of</strong>fices with the local community as it is important to establish a culture <strong>of</strong> positive thinking and <strong>of</strong><br />

genuine learning on the part <strong>of</strong> both the outside institution and the community members. Facilitators<br />

need to cast themselves as searchers genuinely seeking community knowledge and experience rather<br />

than planners with their minds already made up about what the community should do. We suggest that<br />

interviews with the local community about past successes can start <strong>of</strong>f very informally with individuals,<br />

and then become more systematic, as more people are interviewed in groups.<br />

Interviews can generate considerable information about individual and community skills, strengths, and<br />

assets. It is also a way in which development workers can build new-found respect for the knowledge<br />

and the experience <strong>of</strong> community members. By asking questions rather than telling communities what<br />

to do, a genuine partnership is more likely to emerge. To make these interviews as productive as<br />

possible it is important to keep the discussion focused and to ask detailed questions.<br />

Instructions<br />

In the training, ask participants to form teams <strong>of</strong> three. Tell them:<br />

“I want one <strong>of</strong> you in the team to volunteer to be interviewed. You are going to be asked about your<br />

experience living in a community where people organized themselves to carry out a project, host an<br />

event, meet a crisis, or meet an opportunity. Can you think <strong>of</strong> an example?”<br />

When one person has agreed to be interviewed, a second person can be the interviewer. The third<br />

person should be the observer, but can also help the interviewer ask questions.<br />

Explain to the participants that the interviewer will be using a technique called appreciative interviewing<br />

that helps people to identify and analyze the strengths and assets <strong>of</strong> the whole community.<br />

78

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