Toshiba iES32 Installation Manual.pdf

Voice Processing 6
This chapter gives instructions on using the Stratagy Enterprise Server Administration User Agent
function for voice processing. It covers in detail the Mailbox Editor Menu and how to create,
modify and delete mailboxes (e.g., COS, user, Distribution List, Direct Send Voice).
User Agent(s)
The Stratagy ES is a system capable of numerous applications. Most applications are performed by
software objects that hold properties and privileges for various functions. These objects are called
User Agents. Similar to the User ID concept in the DOS-based Stratagy systems, a User Agent can
be used to define a COS, a system distribution list, or a user mailbox. It is the properties of the User
Agent that determines it’s identity.
Within the MVP Application Suite, once a User Agent is created and defined as a mailbox, the
system software, voice prompts, and Stratagy Enterprise Server Administration screens refer to it
as a mailbox and not a User Agent. To better understand this concept, consider a User Agent to be
a template that can be used to form numerous applications.
For the MVP Application Suite, the following User Agents are available:
• COS (see “Class of Service (COS)” on page 6-3).
• Mailbox (see “User Mailbox” on page 6-6).
• Distribution List (see “Distribution List (System)” on page 6-46).
• AMIS Gateway and AMIS Proxy (see “AMIS Networking” on page 12-4).
• Direct Send Voice (see “Direct Send Voice User Agent” on page 6-48).
Voice Processing
Stratagy ES I&M 06/02 6-1