Toshiba iES32 Installation Manual.pdf

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Overview Exclusive Stratagy <strong>iES32</strong> Features Table 1-4 Stratagy ES Hardware Environmental and Electrical Specification Summary Environmental Conditions Electrical Requirements (AC Input) Heat Dissipation Analog Interface Operating Temperature Storage Temperature 39.2ºF~104ºF (4ºC~40ºC) 104ºF~140ºF (40ºC~60ºC) Operating Humidity 20%~80% (non-condensing) Stratagy Enterprise Server (ES) Monitor 115VAC, at 6 amps (50/60 Hz) – standard 230VAC at 3.5 amps (50/60 Hz)– switch configured 115VAC at 0.5 amps (50/60 Hz) Provide host system with 15A circuit breaker and dedicated circuit. Stratagy Enterprise Server (ES) Monitor Telco types Connection Impedance Frequency response Ring detect Maximum 200 watts, 685 BTU per hour Maximum 50 watts, 200 BTU per hour Loop Start, OPX, T1 Single line, RJ14C and RJ11C jacks; RJ48C (T1) 600 ohm nominal 300~3200 Hz 40~130 Vrms, 15.3~68.0 Hz Loop current range 20~120 mA polarity insensitive Transfer signaling Input level Output level DTMF receive Minimum tone duration Minimum tone detect Twist range DTMF transmit Minimum tone duration Transmit level Twist range Progress Tones Frequency response Hookflash -30 dB~-3 dB -30 dB~-3 dB 16 tones (0~9, *, #, A~D) 45 ms –29 dB/minimum ±10 dB 16 tones (0~9, *, #, A~D) 50 ms –7 dBm nominal 2~3 dB Standard and proprietary, in 350~640 Hz frequency range 200~300 Hz ± 3 dB/minimum Speech Parameters –13 dB/minimum average transmit level for a –32 dBm receive level Voice Coding Scheme 64 Kbs u-Law PCM, 32 Kbs ADPCM compression 1-20 Stratagy ES I&M 06/02
Stratagy ES4, ES80, ES96, ES96R <strong>Installation</strong> 2 This chapter describes the Stratagy ES4, ES80, ES96 and ES96R hardware and provides step-bystep instructions for installing the standalone models. It discusses the following topics: • Stratagy ES Pre-installation (Standalone Models) • Step 1: Unpack and Set Up ES4, ES80, ES96, ES96R Hardware • Step 2: Install Voice and Resource Board(s) • Step 3: Complete Stratagy ES Hardware Setup • Step 4: Power Up the Stratagy ES • Step 5: Log on to Windows NT • Step 6: (Optional) Install pcANYWHERE • Step 7: Verify Board Addresses/IRQ Settings • Step 8: Configure Voice and Resource Board Software • Step 9: Start up Stratagy ES • Step 10: Configure Voice Ports • Step 11: Connect Voice Board(s) to Telephone Lines • Step 12: Verify System’s Basic Functions • Step 13: Record Initial Greetings • Step 14: Run UPS Verification Test • Step 15: Back up the System • Step 16: Verify Stratagy ES Recovery Stratagy ES4, ES80, ES96, ES96R Stratagy ES I&M 06/02 2-1
Page 1 and 2: 726+,%$ Telecommunication Systems D
Page 3 and 4: TOSHIBA AMERICA INFORMATION SYSTEMS
Page 5 and 6: Contents Introduction Organization.
Page 7 and 8: Contents Chapter 3 - Stratagy iES32
Page 9 and 10: Contents Chapter 6 - Voice Processi
Page 11 and 12: Contents Chapter 10 - Text-to-Speec
Page 13 and 14: Contents Chapter 14 - Token Program
Page 15 and 16: Contents Chapter 18 - Auxiliary Pro
Page 17 and 18: Introduction This Installation and
Page 19 and 20: Introduction Related Documents/Medi
Page 21 and 22: Overview 1 Overview This chapter co
Page 23 and 24: Overview Stratagy ES4, ES80, ES96,
Page 25 and 26: Overview Basic Features Basic Featu
Page 27 and 28: Overview Feature Groups This sectio
Page 29 and 30: Overview Feature Groups When a voic
Page 31 and 32: Overview Stratagy ES Hardware for S
Page 33 and 34: Overview Stratagy ES Hardware for S
Page 35 and 36: Overview Stratagy iES32 Hardware Vo
Page 37 and 38: Overview System Integration Configu
Page 39: Overview Exclusive Stratagy iES32 F
Page 43 and 44: Stratagy ES4, ES80, ES96, ES96R Ins
Page 47 and 48: 10V Stratagy ES4, ES80, ES96, ES96R
Page 61 and 62: Stratagy iES32 Installation 3 WARNI
Page 63 and 64: Stratagy iES32 Installation Step 3:
Page 65 and 66: S_01 S_02 S_03 S_04 S_05 S_06 S_07
Page 67 and 68: Stratagy iES32 Installation Step 6:
Page 69 and 70: Stratagy iES32 Installation Step 11
Page 75 and 76: Using Stratagy ES Administration 4
Page 77 and 78: Using Stratagy ES Administration Ad
Page 79 and 80: Using Stratagy ES Administration Lo
Page 81 and 82: Using Stratagy ES Administration Co
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Page 85 and 86: Stratagy ES Configuration Menu 5 Th
Page 87 and 88: Configuration Wizard Stratagy ES Co
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Stratagy ES Configuration Menu Tele
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Answer Methods Stratagy ES Configur
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Voice Ports Stratagy ES Configurati
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Serial Ports Stratagy ES Configurat
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Stratagy ES Configuration Menu Seri
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Stratagy ES Configuration Menu Noti
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Stratagy ES Configuration Menu Stat
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Stratagy ES Configuration Menu Holi
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Stratagy ES Configuration Menu Sche
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System Parameters Stratagy ES Confi
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Stratagy ES Configuration Menu Syst
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Voice Processing 6 This chapter giv
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Voice Processing Class of Service (
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Voice Processing Class of Service (
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Voice Processing User Mailbox Modif
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Voice Processing Mailbox Editor Men
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Voice Processing Mailbox Editor Scr
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Voice Processing Distribution List
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Fax Server 7 Fax Server With the Fa
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Fax Server Fax Features AutoFax Pri
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Fax Server Step 4: Verify/Configure
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Fax Server Step 5: (Optional) Creat
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Fax Server Step 9: (Optional) Progr
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Automatic Speech Recognition (ASR)
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Unified Messaging (UM) 9 The Unifie
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Unified Messaging (UM) Components M
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Unified Messaging (UM) Installation
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Unified Messaging (UM) Step 6: (Opt
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Unified Messaging (UM) Step 7: Inst
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Unified Messaging (UM) Step 9: Inst
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Text-to-Speech (TTS) 10 Note The TT
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Installation Important! TTS require
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Text-to-Speech (TTS) Step 7: Verify
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Interactive Voice Response (IVR) 11
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IVR Hosts Interactive Voice Respons
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Interactive Voice Response (IVR) An
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Interactive Voice Response (IVR) IV
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Advanced Integrations and Applicati
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Voice and Resource Board Installati
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Token Programming 14 Stratagy ES’
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Token Programming Singular Tokens T
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Token Programming Replaced or Varia
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Defined Tokens Token Programming De
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Token Programming Defined Tokens Ta
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System Reports 15 Stratagy ES syste
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System Reports Report Option 1 Save
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System Reports Report Option 1 Port
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System Reports Report Option 1 Mail
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System Reports Report Option 1 Mail
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System Reports Report Option 1 Syst
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System Reports Report Option 2 Edit
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Maintenance and Upgrades 16 WARNING
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Maintenance and Upgrades Backup Ste
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Maintenance and Upgrades Stratagy E
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Maintenance and Upgrades Upgrade St
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Add Tape Drive Maintenance and Upgr
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Maintenance and Upgrades Add Tape D
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Maintenance and Upgrades Verify Mod
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Replace Stratagy ES Hard Drive Main
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B101 B102 S101 S102 S103 S104 S105
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Troubleshooting 17 This chapter dis
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Troubleshooting Event Viewer Event
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Troubleshooting Performance Monitor
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Troubleshooting Verify Modem Data C
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Troubleshooting Stratagy Trace Date
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Troubleshooting Stratagy Trace View
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Troubleshooting TTS E-mail Feature
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Auxiliary Programs 18 This chapter
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Auxiliary Programs Stratagy ES Stan
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HyperTerminal Auxiliary Programs St
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Auxiliary Programs Stratagy iES32 S
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Appendix - Checklists/Forms Appendi
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Appendix - Checklists/Forms Pre-ins
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Index A accept_0_calling_id paramet
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Index E~G offset address, 13-7 part
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Index L~M IRQ settings, 2-12 ISA sl
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Index R~R sendfax_app_id, 7-6 sendf
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Index S~S speakname_dir parameter,
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Index U~U O( ) timed on-hook, 14-13
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