Toshiba iES32 Installation Manual.pdf

Troubleshooting
Verify Modem Data Communication
Verify Modem Data Communication
Important!
If you have a long wait when trying to login remotely to the Stratagy ES PC, check to
see if the PC you are trying to connect with has the Windows screen saver set to an
OpenGL type. Open GL savers can take 100% of the CPU time when activated and
will increase the wait time dramatically for anyone trying to login to the PC
remotely.
Step 1: Set Stratagy ES as Host
1. From Windows NT, click Start, then highlight Programs. The Programs drop-down menu
displays.
2. Highlight pcANYWHERE32 and from
the drop-down menu, click
pcANYWHERE. The pcANYWHERE
screen displays (shown at right).
3. Click Be A Host PC.
4. Double-click the Modem icon. The
Stratagy ES Server is now waiting for
connection.
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Step 2: From Host System, Remotely Connect to Stratagy ES
1. From Windows NT, click Start, then highlight Programs. The Programs drop-down menu
displays.
2. Highlight pcANYWHERE32 and from the drop-down menu, click pcANYWHERE. The
pcANYWHERE screen displays (shown above).
3. Click Remote Control, then double-click the Modem icon. The program prompts you to enter
the modem phone number.
4. Enter the dialing number assigned at RSTU for the Stratagy ES system. The Remote PC is now
able to operate the Stratagy ES Administration program on the Stratagy ES.
Step 3: Access Stratagy ES from Remote PC
1. From Windows NT, click on Stratagy ES Administration icon
...or select Start > Programs > Stratagy Enterprise Server Administration. The Stratagy Login
screen displays.
2. Type the computer’s ID (address of the server). Press Tab.
3. Type the User Name (default is Stratagy) in the User Name field. Press Tab.
4. Type the password (default is Stratagy) in the Password field. Click OK. The Stratagy ES
Administration Main Menu displays.
5. To exit Stratagy ES Administration, click Admin then Exit.
Troubleshooting
Stratagy ES I&M 06/02 17-7