Toshiba iES32 Installation Manual.pdf

Auxiliary Programs 18
This chapter covers the auxiliary programs used in conjunction with the Stratagy iES32, ES4, ES80,
ES96, and ES96R products.
Stratagy ES Standalone Models
The following programs are resident on the Stratagy ES hard drive that supplement and support the
overall Stratagy ES Administration program. The programs are:
• PBXpert/32
• Dialogic Configuration Manager (DCM)
• pcANYWHERE
PBXpert/32
PBXpert/32 defines the tone patterns for the Stratagy ES. This program enables the Stratagy to
“learn” the tone patterns that define ringing, busy, hang up, and reorder.
Note
The tone patterns for the Toshiba DK424 telephone system are automatically defined
during setup. Use PBXpert/32 only when initially configuring non-Toshiba telephone
systems.
PBXpert/32 Modes
There are three modes you can choose when using the PBXpert/32 program: Manual, Automatic
and Wizard.
Manual
This mode enables you to manually characterize any of the five call progress tones (dial, ring, busy,
reorder and disconnect) that PBXpert/32 recognizes by controlling a phone that is connected to the
PBX. This mode only needs one extension connected to the PBX to perform the “learning” process.
For example, if you want to characterize a busy tone, you take the phone off-hook and dial that
extension.
➤ To use the manual mode
1. Click Start > Programs > Dialogic System Software > Dialogic Configuration Manager
(DCM).
2. From the DCM screen, verify that the Dialogic service is running (shown at bottom of the
screen). If the service isn’t running, click the Start button on the toolbar or Service, then Start
Service in the menu bar. When the screen changes to Running, click File > Exit.
You can now access the PBXpert/32 program. See the PBXpert/32 on-line tutorial for details
on using this mode.
Auxiliary Programs
Stratagy ES I&M 06/02 18-1