Toshiba iES32 Installation Manual.pdf

More documents

Recommendations

Info

Maintenance and Upgrades Upgrade SAM Upgrade SAM This procedure can be run using one of two available methods: • The preferred method is that the Toshiba Technical Support Personnel via modem using pcANYWHERE (Stratagy ES standalone models) or HyperTerminal (iES32) updates the SAM. Note To install pcANYWHERE follow the instructions provided with the software. • If for any reason the update cannot be done remotely by Toshiba, you can perform the following upgrade program. Run Upgrade Program Notes • Key ID strings are unique for every SAM. If you have more than one SAM, you must run this program separately for each SAM. • Key ID strings change every time you run this program. Noting the key string for future use is of no value. 1. From the desktop, select Start > Programs > Stratagy ES Administration > SAM Upgrade Service. The SAM Upgrade Service screen displays. 2. To find the current Key ID string, click Get. The SAM Upgrade Service screen displays with an identification number displayed in the SAM Key Info field (sample shown at right). 3. Click Save. The Save As screen displays. 4. Using the Save As screen, save the Key ID string to a file. Note You can save the file to a disk and mail it or you can save the file to your hard drive and e-mail it to Toshiba Technical Support. 5. When you receive the Update Key string from Toshiba, click Get on the SAM Upgrade screen. Note If you have had to exit the program and are reopening it, a different key string displays in the window than the last time. However, the Update Key provided will still update your key correctly. 6. Click Update Key. A drop-down box displays. 7. Click From File. The Open Command File dialog box displays. 8. From the Open Command File dialog box, locate the update file and click OK. The SAM is upgraded. 9. Restart the Stratagy ES Server. 5455 16-8 Stratagy ES I&M 06/02
Add Tape Drive Maintenance and Upgrades This section gives you information required to install a tape drive (hardware and software) on the Stratagy ES. • Installing the tape drive • Configuring Windows NT for tape drives Installing the Tape Drive This information is intended to act as a supplement to the TapeStor® 8GB Easy Installation Sheet that comes with the tape drive. In no way is it intended to replace the instructions. Step 1: Unpack and Inspect the Tape Drive/Components Your tape drive comes with the following components (see Figure 16-1 on page 16-9): • Internal ATAPI tape drive (8GB) • Two mounting brackets to adapt the drive to a 5.25 inch drive bay • Eight mounting screws • Bezel • Two side rails • Seagate software and documentation You will need a magnetic Phillips screwdriver. Add Tape Drive 8 screws Tape drive Brackets 4653 Maintenance and Upgrades Side rails Bezel Figure 16-1 Tape Drive Components Step 2: Install Seagate Backup Exec Software (Optional) ➤ Follow Step 1 on the TapeStor 8GB Easy Installation Sheet that was included in the package. Stratagy ES I&M 06/02 16-9
Page 1 and 2:
726+,%$ Telecommunication Systems D
Page 3 and 4:
TOSHIBA AMERICA INFORMATION SYSTEMS
Page 5 and 6:
Contents Introduction Organization.
Page 7 and 8:
Contents Chapter 3 - Stratagy iES32
Page 9 and 10:
Contents Chapter 6 - Voice Processi
Page 11 and 12:
Contents Chapter 10 - Text-to-Speec
Page 13 and 14:
Contents Chapter 14 - Token Program
Page 15 and 16:
Contents Chapter 18 - Auxiliary Pro
Page 17 and 18:
Introduction This Installation and
Page 19 and 20:
Introduction Related Documents/Medi
Page 21 and 22:
Overview 1 Overview This chapter co
Page 23 and 24:
Overview Stratagy ES4, ES80, ES96,
Page 25 and 26:
Overview Basic Features Basic Featu
Page 27 and 28:
Overview Feature Groups This sectio
Page 29 and 30:
Overview Feature Groups When a voic
Page 31 and 32:
Overview Stratagy ES Hardware for S
Page 33 and 34:
Overview Stratagy ES Hardware for S
Page 35 and 36:
Overview Stratagy iES32 Hardware Vo
Page 37 and 38:
Overview System Integration Configu
Page 39 and 40:
Overview Exclusive Stratagy iES32 F
Page 41 and 42:
Stratagy ES4, ES80, ES96, ES96R Ins
Page 43 and 44:
Page 45 and 46:
Page 47 and 48:
10V Stratagy ES4, ES80, ES96, ES96R
Page 49 and 50:
Page 51 and 52:
Page 53 and 54:
Page 55 and 56:
Page 57 and 58:
Page 59 and 60:
Page 61 and 62:
Stratagy iES32 Installation 3 WARNI
Page 63 and 64:
Stratagy iES32 Installation Step 3:
Page 65 and 66:
S_01 S_02 S_03 S_04 S_05 S_06 S_07
Page 67 and 68:
Stratagy iES32 Installation Step 6:
Page 69 and 70:
Stratagy iES32 Installation Step 11
Page 71 and 72:
Page 73 and 74:
Page 75 and 76:
Using Stratagy ES Administration 4
Page 77 and 78:
Using Stratagy ES Administration Ad
Page 79 and 80:
Using Stratagy ES Administration Lo
Page 81 and 82:
Using Stratagy ES Administration Co
Page 83 and 84:
Using Stratagy ES Administration Cl
Page 85 and 86:
Stratagy ES Configuration Menu 5 Th
Page 87 and 88:
Configuration Wizard Stratagy ES Co
Page 89 and 90:
Stratagy ES Configuration Menu Tele
Page 91 and 92:
Stratagy ES Configuration Menu Tele
Page 93 and 94:
Answer Methods Stratagy ES Configur
Page 95 and 96:
Voice Ports Stratagy ES Configurati
Page 97 and 98:
Serial Ports Stratagy ES Configurat
Page 99 and 100:
Stratagy ES Configuration Menu Seri
Page 101 and 102:
Stratagy ES Configuration Menu Noti
Page 103 and 104:
Stratagy ES Configuration Menu Stat
Page 105 and 106:
Stratagy ES Configuration Menu Holi
Page 107 and 108:
Stratagy ES Configuration Menu Sche
Page 109 and 110:
System Parameters Stratagy ES Confi
Page 111 and 112:
Stratagy ES Configuration Menu Syst
Page 113 and 114:
Page 115 and 116:
Page 117 and 118:
Page 119 and 120:
Page 121 and 122:
Page 123 and 124:
Page 125 and 126:
Voice Processing 6 This chapter giv
Page 127 and 128:
Voice Processing Class of Service (
Page 129 and 130:
Voice Processing Class of Service (
Page 131 and 132:
Voice Processing User Mailbox Modif
Page 133 and 134:
Voice Processing Mailbox Editor Men
Page 135 and 136:
Voice Processing Mailbox Editor Scr
Page 137 and 138:
Page 139 and 140:
Page 141 and 142:
Page 143 and 144:
Page 145 and 146:
Page 147 and 148:
Page 149 and 150:
Page 151 and 152:
Page 153 and 154:
Page 155 and 156:
Page 157 and 158:
Page 159 and 160:
Page 161 and 162:
Page 163 and 164:
Page 165 and 166:
Page 167 and 168:
Page 169 and 170:
Page 171 and 172:
Voice Processing Distribution List
Page 173 and 174:
Fax Server 7 Fax Server With the Fa
Page 175 and 176:
Fax Server Fax Features AutoFax Pri
Page 177 and 178:
Fax Server Step 4: Verify/Configure
Page 179 and 180:
Fax Server Step 5: (Optional) Creat
Page 181 and 182:
Fax Server Step 9: (Optional) Progr
Page 183 and 184:
Automatic Speech Recognition (ASR)
Page 185 and 186:
Page 187 and 188:
Page 189 and 190:
Page 191 and 192:
Unified Messaging (UM) 9 The Unifie
Page 193 and 194:
Unified Messaging (UM) Components M
Page 195 and 196:
Unified Messaging (UM) Installation
Page 197 and 198:
Unified Messaging (UM) Step 6: (Opt
Page 199 and 200:
Unified Messaging (UM) Step 7: Inst
Page 201 and 202:
Unified Messaging (UM) Step 9: Inst
Page 203 and 204:
Text-to-Speech (TTS) 10 Note The TT
Page 205 and 206:
Installation Important! TTS require
Page 207 and 208:
Text-to-Speech (TTS) Step 7: Verify
Page 209 and 210:
Interactive Voice Response (IVR) 11
Page 211 and 212:
IVR Hosts Interactive Voice Respons
Page 213 and 214:
Interactive Voice Response (IVR) An
Page 215 and 216:
Interactive Voice Response (IVR) IV
Page 217 and 218:
Advanced Integrations and Applicati
Page 219 and 220:
Page 221 and 222:
Page 223 and 224:
Page 225 and 226:
Page 227 and 228:
Page 229 and 230:
Page 231 and 232:
Voice and Resource Board Installati
Page 233 and 234:
Page 235 and 236:
Page 237 and 238:
Page 239 and 240:
Page 241 and 242:
Page 243 and 244:
Page 245 and 246:
Page 247 and 248:
Page 249 and 250:
Page 251 and 252:
Page 253 and 254:
Page 255 and 256:
Page 257 and 258: Voice and Resource Board Installati
Page 263 and 264: Token Programming 14 Stratagy ES’
Page 265 and 266: Token Programming Singular Tokens T
Page 267 and 268: Token Programming Replaced or Varia
Page 269 and 270: Defined Tokens Token Programming De
Page 271 and 272: Token Programming Defined Tokens Ta
Page 287 and 288: System Reports 15 Stratagy ES syste
Page 289 and 290: System Reports Report Option 1 Save
Page 291 and 292: System Reports Report Option 1 Port
Page 293 and 294: System Reports Report Option 1 Mail
Page 295 and 296: System Reports Report Option 1 Mail
Page 297 and 298: System Reports Report Option 1 Syst
Page 299 and 300: System Reports Report Option 2 Edit
Page 301 and 302: Maintenance and Upgrades 16 WARNING
Page 303 and 304: Maintenance and Upgrades Backup Ste
Page 305 and 306: Maintenance and Upgrades Stratagy E
Page 307: Maintenance and Upgrades Upgrade St
Page 311 and 312: Maintenance and Upgrades Add Tape D
Page 313 and 314: Maintenance and Upgrades Verify Mod
Page 321 and 322: Replace Stratagy ES Hard Drive Main
Page 323 and 324: B101 B102 S101 S102 S103 S104 S105
Page 325 and 326: Troubleshooting 17 This chapter dis
Page 327 and 328: Troubleshooting Event Viewer Event
Page 329 and 330: Troubleshooting Performance Monitor
Page 331 and 332: Troubleshooting Verify Modem Data C
Page 333 and 334: Troubleshooting Stratagy Trace Date
Page 335 and 336: Troubleshooting Stratagy Trace View
Page 337 and 338: Troubleshooting TTS E-mail Feature
Page 339 and 340: Auxiliary Programs 18 This chapter
Page 341 and 342: Auxiliary Programs Stratagy ES Stan
Page 347 and 348: HyperTerminal Auxiliary Programs St
Page 349 and 350: Auxiliary Programs Stratagy iES32 S
Page 351 and 352: Appendix - Checklists/Forms Appendi
Page 353 and 354: Appendix - Checklists/Forms Pre-ins
Page 355 and 356: Index A accept_0_calling_id paramet
Page 357 and 358: Index E~G offset address, 13-7 part
Page 359 and 360:
Index L~M IRQ settings, 2-12 ISA sl
Page 361 and 362:
Index R~R sendfax_app_id, 7-6 sendf
Page 363 and 364:
Index S~S speakname_dir parameter,
Page 365 and 366:
Index U~U O( ) timed on-hook, 14-13
show all

Toshiba iES32 Installation Manual.pdf

You also want an ePaper? Increase the reach of your titles

Delete template?

Save as template?