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Evaluation of the Swiss Virtual Campus - Schweizerische ...

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SVC Final <strong>Evaluation</strong>. Background Report Lepori and Probst<br />

6 Conclusions<br />

Before coming to some concluding points, it is important to state that one should understand<br />

some limitations <strong>of</strong> this report dictated by its original mandate. Namely, <strong>the</strong> report limits itself to<br />

present <strong>the</strong> views and appreciations <strong>of</strong> <strong>the</strong> SVC coordination unit, <strong>of</strong> <strong>the</strong> directorates <strong>of</strong> <strong>the</strong><br />

higher education institutions and <strong>of</strong> <strong>the</strong> SVC projects, while we disregarded those <strong>of</strong> o<strong>the</strong>r<br />

stakeholders like students (which have been included in <strong>the</strong> expert evaluation). Some biases<br />

might emerge for this reason. At <strong>the</strong> same time, <strong>the</strong> objective <strong>of</strong> this work has been more to<br />

understand <strong>the</strong> overall impact <strong>of</strong> <strong>the</strong> SVC programme on <strong>the</strong> development <strong>of</strong> elearning in <strong>Swiss</strong><br />

higher education, than to measure <strong>the</strong> efficiency <strong>of</strong> spending in an economic sense or to<br />

compare <strong>the</strong> SVC with similar programmes abroad.<br />

If we come back to <strong>the</strong> main questions <strong>of</strong> this evaluation – elearning strategies and CCSP,<br />

sustainability <strong>of</strong> SVC projects, coordination and mandates – we get <strong>the</strong> following overview.<br />

1) Firstly, during <strong>the</strong> SVC programme, most <strong>Swiss</strong> HEIs developed an elearning strategy and<br />

established a support centre which will be fur<strong>the</strong>r continued after <strong>the</strong> end <strong>of</strong> programme. Most<br />

respondents in rectorates and CCSPs are confident in <strong>the</strong> future and stated that responsibility<br />

for elearning can now be fully taken by <strong>the</strong> institutions <strong>the</strong>mselves; <strong>the</strong>y also agreed that in<br />

many cases political pressure, financial support and coaching from <strong>the</strong> SVC gave a strong<br />

impetus to this process. At <strong>the</strong> same time, a number <strong>of</strong> problematic cases emerged where <strong>the</strong><br />

CCSP is still in development or <strong>the</strong> situation is largely unclear.<br />

In our opinion, support and promotion <strong>of</strong> CCSP has been <strong>the</strong> most successful part <strong>of</strong> <strong>the</strong> whole<br />

programme and a solid heritage for <strong>the</strong> future development <strong>of</strong> elearning; also, most institutions<br />

answered positively to this impetus and found well-adapted solutions for <strong>the</strong>ir context. The SVC<br />

cannot be blamed for <strong>the</strong> few cases where, because <strong>of</strong> lack <strong>of</strong> institutional support or <strong>of</strong> difficult<br />

internal or personnel constellations, a CCSP has not yet been established. It remains an open<br />

issue to which extent some kind <strong>of</strong> monitoring and follow-up <strong>of</strong> CCSP should be organised, for<br />

example in <strong>the</strong> framework <strong>of</strong> <strong>the</strong> CRUS, to avoid some institutions losing momentum.<br />

2) Secondly, projects <strong>the</strong>mselves see <strong>the</strong>ir future perspectives as ra<strong>the</strong>r positive and affirm that<br />

<strong>the</strong> developed products are and will be used in education in most cases, even if lack <strong>of</strong> funding<br />

might impair future developments. CCSP and monitoring visits give a more differentiated view,<br />

where <strong>the</strong> projects which are based on standard technical solutions will be maintained, while<br />

more innovative and niche projects will have more difficulties. Overall, both sides see <strong>the</strong><br />

collaboration between projects and CCSP as very positive and well-functioning. It is also stated<br />

that projects will also be used in <strong>the</strong> future by partners and not only by <strong>the</strong> leading house and,<br />

overall, <strong>the</strong> collaboration between different institutions has been judged as positive (even if<br />

resource- and time-consuming).<br />

Our opinion is that it would be incorrect to affirm that most <strong>of</strong> <strong>the</strong> SVC projects will just die after<br />

<strong>the</strong> end <strong>of</strong> federal funding, but that <strong>the</strong>ir outcome might be quite different from that foreseen at<br />

<strong>the</strong> beginning, especially for <strong>the</strong> 1 st and 2 nd series projects which were clearly aimed at<br />

developing fully on-line courses. It is likely that, with <strong>the</strong> exception <strong>of</strong> few projects, in most cases<br />

<strong>the</strong>ir impact will be more in <strong>the</strong> renewal <strong>of</strong> educational practices than in <strong>the</strong> development <strong>of</strong><br />

widely used products and, in this respect, <strong>the</strong> decision to reduce funding levels quite<br />

considerably in <strong>the</strong> 3 rd and 4 th series has been seen as correct.<br />

3) Finally, <strong>the</strong> steering and management <strong>of</strong> <strong>the</strong> programme has been generally appreciated,<br />

while <strong>the</strong> mandates clearly had a lower impact, largely because <strong>of</strong> <strong>the</strong> additional functions<br />

assumed by <strong>the</strong> CCSPs. Especially, <strong>the</strong> choice to establish a national LMS based on a<br />

commercial system revealed itself a posteriori as not adequate because <strong>of</strong> <strong>the</strong> stronger role<br />

assumed by <strong>the</strong> LMS adopted by a CCSP, <strong>of</strong> <strong>the</strong> development <strong>of</strong> open source s<strong>of</strong>tware and<br />

technical problems with <strong>the</strong> adopted system.<br />

Our opinion is that <strong>the</strong>se choices have to be considered in <strong>the</strong> context <strong>of</strong> <strong>the</strong> time when <strong>the</strong>y<br />

were taken, but that it is correct to question if <strong>the</strong> ra<strong>the</strong>r large amount spent for mandates (4<br />

mio. CHF) could not have been spent better. In <strong>the</strong> whole context <strong>of</strong> <strong>the</strong> programme, however,<br />

this seems to us to be a ra<strong>the</strong>r minor point.<br />

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