Evaluation of the Swiss Virtual Campus - Schweizerische ...

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SVC Final Evaluation. Background Report Lepori and Probst 8.1.12 Fachstelle Neue Lernmedien der Hochschule Luzern General description and organisation Organisational form: Central service plus a network of five elearning delegates of HSLU Website http://elearning.hslu.ch Mission and strategy The Fachstelle Neue Lernmedien is a service and competence centre offering services and tools for planning, implementation and use of computer supported teaching and learning, aiming at consolidating and expanding elearning as an inherent part of teaching. The orientation of the CCSP’s activities corresponds to the target goals, an elearning strategy exists since August 2005 (it will be revised in 2008), the departments have autonomy but all use the centralised elearning platform, including the HSLU management. The elearning platform is strategically used for bachelor, master and further education. Services are provided for collaborative work, blended learning, test, assessment, survey, and quality assurance. Activities SVC projects: 1 project 3 rd series (Unterstützung von Modulen in Grundlagenfächern durch E-Learning) as leading house – this project is also used for creating and implementing tools that can be used in other projects as well. Support and other activities besides SVC projects for in-house clients and industry partners: • Consulting: conception, management and production of blended learning arrangements; organisation and tutoring of elearning courses; implementation of elearning platform services • Training: Technical and didactical support as well as training for use of technology based media • Support: Help desk for teachers, course administrators and students • Platform services: administration and operation of the platforms ILIAS, MediaWiki, WordPress and EvaSys (~6’000 active user accounts, ~200,000 objects accessible online) • Software development: enhancements for ILIAS (MediaWiki integration, WebDAV access, Evento interface, usability improvements); tools for content production and interchange • Content production: online tutorials and tests, animations and simulations, audio and video sequences Competences: content production based on open standards and technologies (SCORM, QTI, Moodle GIFT, Flash, Java, PHP, etc.); content tailoring for mobile devices; interactive visualisations of software engineering concepts and financial models, active participation in ILIAS open source community. Resources 3 collaborators at the Fachstelle Neue Lernmedien: 1 leader (engineer FH, postgraduate diploma in education), 1 administration and development ILIAS platform (B.A. in business IT), 1 research and development (cand. M.A. in educational technology), five elearning delegates at the five departments (each at 10%), collaboration with Fachstelle Hochschuldidaktik for a total of 3 FTE. Future perspectives Costs for the platform are paid by the departments. Services at bachelor level will be continued, a demand for elearning content and support for collaboration in further education has been identified. Funding for 2008 is guaranteed, it is planned that the CCSP continues its existence with the same structures also afterwards. The CCSP seems well represented in the management structures of HSLU. Remarks and comments The CCSP has implemented an online wiki containing useful information on their services and tools as well as on elearning projects. It is very active in the technological development of ILIAS, but there are some challenges due to the fact that they are early adopters in the ILIAS community with their idea to use ILIAS with a strong focus on collaboration. The organisational form (central service and network) seems to work well, and it seems that the use of elearning is steadily growing at the HSLU and its departments – although not at the same speed everywhere, the CCSP also seems to concentrate on the three major schools. The fact that HSLU is a merger of different pre-existing schools seems to create fewer problems than elsewhere. 69
SVC Final Evaluation. Background Report Lepori and Probst 8.1.13 E-Learning Services Fachhochschule Nordwestschweiz General description and organisation Organisational form: a central service unit + network of local collaborators in each school of the FHNW. The CCSP will be suspended by the end of 2007, since the FHNW direction has decided that there will be not any more a central support structure. Website http://www.fhnw.ch/elearning Mission and strategy ‘elearning services offer information and consultancy services, they accompany lecturers in the integration of elearning in study courses and modules. They have a good network inside the FHNW and represent its elearning concerns.’ There is no overall elearning strategy at the FHNW. Activities SVC projects: 1 first call (POLE), 2 second call (H-Bridge, FE-Transfer), concluded. 3 third call (eMathematics, Information- & IT Management online, Tricks of the Trade), ongoing. Third call projects are more or less autonomous. Support and other activities besides SVC projects: • case studies, survey on elearning activities at the FHNW • organisation of events/courses (‘elearning Forum FHNW’) for lecturers • individual consultancy (23 in 2006) • documentation of platforms at FHNW: WebCT Vista (15 courses), Plone (80 virtual classrooms), Moodle (90 virtual classrooms), Webcorp 2 (5000 users), specific tools and software • website, including some best practices (mainly third round SVC projects) • collaboration and other contacts at a national level, conference participation Resources 2006: Central support: 1 head, 2 consultants, 2 ‘coordinators didactics and ICT’ (are also lecturers). 24 collaborators at the departments (elearning responsibles, elearning assistants, IT support, lecturers, etc. – ‘knowledge managers’ providing information flow and support + superusers providing services and support). Future perspectives The FHNW direction has decided at the end of 2007 to decentralise elearning in the Departments because of their quite different requirements concerning new educational technologies. A forum for the exchange of information between the Departments interested in elearning will be created, while implementation of tools will be the responsibility of the informatics services. The existing CCSP will thus be closed. Among the Departments, elearning seems particularly well-developed in economy in Basel, where there is an established support team. Remarks and comments Since the CCSP will be suspended, the monitoring report for 2007 does not contain much information. The following comments therefore are based on previous information. So far, in the monitoring dossier there is a lot about strategy papers and concepts that are being discussed or implemented. It seems that the CCSP’s strengths are mainly in conceptual development and consultancy. The CCSP does not seem to be very centralised; they also report that platforms are hosted at different locations. It seems that it is difficult to get organisational acceptance for a centralised service; the performance report states a missing commitment by the board. However, some departments would like to have a common platform with centralised support. I have the impression that this CCSP has made the experience of heterogeneous development without strategy, and therefore has learned that strategy is a necessary tool; they also underline the importance of a common learning culture. 70
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Schweizerische Universitätskonfere
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experts ont retrouvé les personnes
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die Experten dann mit den Betroffen
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Rapport des évaluateurs du Campus
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sur lʼaide aux universités (LAU)
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l'enseignement en face à face, bie
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2. Les CCSP ont été clairement co
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plupart des universités disposent
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Le Ministère autrichien a en outre
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généralement considérée comme t
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• Nach welchen Kriterien beurteil
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Die Expertengruppe stellte zudem fe
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Stossrichtung wird deutlich, dass d
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verständlich, dass die Hochschulen
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wurde eine Vertretung der Hochschul
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• E-Learning muss auch ohne Budge
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Introduction The Swiss Virtual Camp
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account the goal stated in the mult
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how sustainable the initiative woul
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that SNF and CTI might be encourage
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Hochschule Bayern” in Bavaria off
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• elearning initiatives elsewhere
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Swiss Virtual Campus Consolidation
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SVC Final Evaluation. Background Re
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