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Evaluation of the Swiss Virtual Campus - Schweizerische ...

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SVC Final <strong>Evaluation</strong>. Background Report Lepori and Probst<br />

8.1.10 eLab USI-SUPSI<br />

General description and organisation<br />

eLab is <strong>the</strong> joint support centre <strong>of</strong> USI and SUPSI; it is administratively managed by <strong>the</strong> USI and located in Lugano, but<br />

strongly integrated with both institutions. It is based on an agreement signed by <strong>the</strong> heads <strong>of</strong> <strong>the</strong> two institutions. For<br />

every site, <strong>the</strong> presence <strong>of</strong> a collaborator once per week is guaranteed.<br />

The centre is directed by a board <strong>of</strong> directors with representatives <strong>of</strong> <strong>the</strong> two institutions and managed by a full-time<br />

executive director. Organisationally, it depends from <strong>the</strong> administrative directions <strong>of</strong> USI and SUPSI.<br />

Website http://www.elearninglab.org/<br />

Mission<br />

eLab's aim is to promote <strong>the</strong> development <strong>of</strong> elearning applications first <strong>of</strong> all at <strong>the</strong> USI and SUPSI, and <strong>the</strong>n in <strong>the</strong><br />

Italian Switzerland. To achieve this goal, eLab puts on disposition <strong>of</strong> faculties, departments, institutes, lecturers, and<br />

collaborators <strong>of</strong> USI and SUPSI, all <strong>the</strong> necessary infrastructures and support services. The laboratory <strong>of</strong>fers its<br />

competences also for collaborations with o<strong>the</strong>rs agency.<br />

eLab’s vision is to promote among teachers and assistants a culture that allows to integrate new technologies in a<br />

fruitful and efficient way, not focussing on <strong>the</strong> technologies but on learning and <strong>the</strong> learners. eLab’s strategy relies on<br />

<strong>the</strong> creation <strong>of</strong> niche top-quality elearning certificates.<br />

This mission is perfectly aligned to strategic goals <strong>of</strong> both institutions.<br />

Activities<br />

1) SVC projects: 20 projects (2 maintenance, 18 production), from <strong>the</strong> first (2 projects: <strong>Swiss</strong>ling, MACS), third (8<br />

projects: Argumentum, Colour, EAD, E-MHEM, eTeach-Net, Hear and See, Usable, VAVC) and fourth (10 projects:<br />

BLIN, CATCH, DLOB, ECHO, EGGS, I2C, Programming fundamentals, RACOON, TEMAS, Visual literacy) call.<br />

2) Support and o<strong>the</strong>r activities besides SVC projects:<br />

• Management <strong>of</strong> <strong>the</strong> course platform e-Courses (Moodle as basic LMS at both institutions) for teachers and<br />

students: ~ 1700 courses and 6800 users, plus 13 projects. Integration <strong>of</strong> <strong>the</strong> platform into <strong>the</strong> AAI system<br />

• Management <strong>of</strong> WebCT Vista: used by 2 projects. Migration to e-Courses planned<br />

• Development <strong>of</strong> an OS learning objects repository (DOOR) and integration <strong>of</strong> this repository with e-Courses and<br />

AAI<br />

• Seminars and workshops on <strong>the</strong> use <strong>of</strong> e-Courses, <strong>the</strong> introduction <strong>of</strong> elearning activities in existing courses and<br />

<strong>the</strong> management <strong>of</strong> elearning projects: 14 seminars for teachers/assistants, total 75 participants<br />

• Just in time assistance to teachers, assistants and students, on average 2 per day<br />

• Monitoring <strong>of</strong> new technologies for education and o<strong>the</strong>r technologies useful for elearning<br />

• Test <strong>of</strong> a s<strong>of</strong>tware for plagiarism prevention<br />

• O<strong>the</strong>r elearning projects not related to SVC<br />

Competences: adoption, management and use <strong>of</strong> a Moodle learning management system (LMS); management <strong>of</strong><br />

elearning projects; development, integration and use <strong>of</strong> a learning objects repository.<br />

Resources<br />

eLab has 12 collaborators (20-100%) covering instructional design, technology, graphics and legal support for a total <strong>of</strong><br />

6.6 FTE. Instructional designers are mostly post-doc and PhD students from USI, while technical support are informatics<br />

bachelors from SUPSI.<br />

Future perspectives<br />

From January 2008 on, eLab will be an <strong>of</strong>ficial service common to SUPSI and USI. Some reduction in size is planned,<br />

still maintaining all competencies/functions. Some new projects are already on <strong>the</strong> horizon, so reduction might not be so<br />

radical.<br />

The budget will be provided through core funding from USI and SUPSI, additional funds should come from specific<br />

projects with dedicated funding (ei<strong>the</strong>r internal to <strong>the</strong> institutions or external (institutions, companies or research<br />

projects)).<br />

Remarks and comments<br />

This seems to be a good working CCSP that receives also good ‘marks’ in <strong>the</strong> performance report. It is well integrated in<br />

<strong>the</strong> university, an established institution whose existence is secured also after <strong>the</strong> end <strong>of</strong> funding through SVC. Strong<br />

penetration <strong>of</strong> Moodle in education in both institutions. The fact that <strong>the</strong> challenges are to reach <strong>the</strong> ‘last adopters’<br />

shows <strong>the</strong> wide use <strong>of</strong> elearning. The website seems complete and contains a lot <strong>of</strong> information.<br />

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