Symantec™ Security Gateways Reference Guide - Sawmill

Log messagesCritical messages (600-699)265610 - The security gateway is dropping packets because a driver queue has exceeded themaximum queueing memoryDescription: An attempt to add too many items to a driver queue resulted in lost packets. There are four different queuesthat can generate this message: forwarding, encryption, fragmentation, and side door. The text of themessage identifies the queue that was exhausted.Either an attack or high load can generate this message. If this message is due to high load, you canincrease the maximum queue size. The default value is 4194304 or 4 MB. To increase the value, add thefollowing system parameter: driver.global.Max_User_Queue_Memory. Set the value to 8388608 (8 MB). Donot make this value too high, or you can exhaust the kernel memory, resulting in a crash.If the incident continues to occur, this message reappears every ten minutes. The count is the number oftimes the incident occurs and may be larger than the number of messages that appear in the log file. Thecount is cumulative.610 - Too many errors from selectDescription: There were too many errors while trying to communicate with the TACACS+ server. The daemon is exiting.610 - Unable to decrypt Entrust user passwordDescription: An attempt to decrypt the user’s password failed because the password is invalid. The user failed theauthentication.610 - Unable to find list of listening portsDescription: The HTTP daemon is unable to find the list of ports in its configuration settings, which it uses to listen.610 - Unable to open eventDescription: (Microsoft Windows only) The process was unable to establish internal thread communication witheaglesvc, and therefore, is terminating.610 - Unable to open shutdown eventDescription: (Microsoft Windows only) The process was unable to establish internal thread communication witheaglesvc, and therefore, is terminating.611 - User count limit reachedDescription: An external client accessing a server on the protected network or an internal client accessing an externalserver was denied access because the license limit has been reached. If the security gateway has not beenproperly configured, you may reach the license limit, and be denied access. Failure to mark at least onenetwork interface as internal resulting in all IP addresses using the security gateway to be counted towardsthe license limit.612 - Exiting because packet buffer reuse failed (memory problem)Description: GDP was unable to set the memory, hence it is terminated.612 - Unable to get more disk space to continue loggingDescription: The disk space has been exhausted. The gateway is shutdown if it is running (you can change this). You mayneed to release some disk space to continue logging (for example, by removing existing logs or changingthe configuration for the logger to decrease the minimum disk space).